MichelleBarnett
Posts: 3
Joined: Tue Jul 21, 2020 9:08 pm

'No Connection' when setting up RPi 4

Tue Jul 21, 2020 9:12 pm

I'm trying to set up my RPi 4 for the first time, and I've followed the Getting Started guide and video. I seem to be doing it correctly and in the right order, but every time I try to turn it on, my monitor just says 'No Connection' and then shuts off.

I tried plugging it into a TV screen-- nothing. I tried swapping the micro HDMI cable-- nothing. I even bought a new Raspberry Pi-- still nothing. Does anyone have any suggestions on what else to try?

W. H. Heydt
Posts: 12784
Joined: Fri Mar 09, 2012 7:36 pm
Location: Vallejo, CA (US)

Re: 'No Connection' when setting up RPi 4

Wed Jul 22, 2020 2:11 am

Make sure the microHDMI plug is fully inserted into the HDMI0 port (the one closest to the USB-C power connector).

User avatar
HawaiianPi
Posts: 5886
Joined: Mon Apr 08, 2013 4:53 am
Location: Aloha, Oregon USA

Re: 'No Connection' when setting up RPi 4

Wed Jul 22, 2020 3:13 am

Yup, as above, use HDMI-0 (micro-HDMI closest to USB-C power input).

Also make sure the correct input is selected on the monitor or TV.

Did you use the Raspberry Pi Imager to create your card? If not, give that try (it's the simplest way to install an OS).

It's known the Pi4B has problems with displays that run at 1366x768 resolution. Do you know the resolution of your TV and monitor?
My mind is like a browser. 27 tabs are open, 9 aren't responding,
lots of pop-ups...and where is that annoying music coming from?

prak_s
Posts: 5
Joined: Tue Jul 21, 2020 6:38 pm

Re: 'No Connection' when setting up RPi 4

Wed Jul 22, 2020 5:55 am

I have exactly the same issue with my new Pi4B. What is the resolution to the issue with 1366x768 resolution monitors?

User avatar
DougieLawson
Posts: 39301
Joined: Sun Jun 16, 2013 11:19 pm
Location: A small cave in deepest darkest Basingstoke, UK
Contact: Website Twitter

Re: 'No Connection' when setting up RPi 4

Wed Jul 22, 2020 12:42 pm

prak_s wrote:
Wed Jul 22, 2020 5:55 am
I have exactly the same issue with my new Pi4B. What is the resolution to the issue with 1366x768 resolution monitors?
The answer is to override the settings to ANY other resolution that your monitor can handle.

You can find those with a tvservice -m DMT command if you're able to get an SSH session to your RPi.

If not set mode 4. With

Code: Select all

hdmi_group=2
hdmi_mode=4
in /boot/config.txt as all monitors can do 640x480 no matter how dumb or smart they are.
Note: Any requirement to use a crystal ball or mind reading will result in me ignoring your question.

Criticising any questions is banned on this forum.

Any DMs sent on Twitter will be answered next month.
All non-medical doctors are on my foes list.

MichelleBarnett
Posts: 3
Joined: Tue Jul 21, 2020 9:08 pm

Re: 'No Connection' when setting up RPi 4

Thu Jul 23, 2020 6:00 pm

MichelleBarnett wrote:
Tue Jul 21, 2020 9:12 pm
I'm trying to set up my RPi 4 for the first time, and I've followed the Getting Started guide and video. I seem to be doing it correctly and in the right order, but every time I try to turn it on, my monitor just says 'No Connection' and then shuts off.

I tried plugging it into a TV screen-- nothing. I tried swapping the micro HDMI cable-- nothing. I even bought a new Raspberry Pi-- still nothing. Does anyone have any suggestions on what else to try?
I realized I had a 1366x768 monitor so I got a new one that is 1440x900, and I still can't get it to work. Any other thoughts?

User avatar
FTrevorGowen
Forum Moderator
Forum Moderator
Posts: 5644
Joined: Mon Mar 04, 2013 6:12 pm
Location: Bristol, U.K.
Contact: Website

Re: 'No Connection' when setting up RPi 4

Thu Jul 23, 2020 6:22 pm

MichelleBarnett wrote:
Thu Jul 23, 2020 6:00 pm
MichelleBarnett wrote:
Tue Jul 21, 2020 9:12 pm
I'm trying to set up my RPi 4 for the first time, and I've followed the Getting Started guide and video. I seem to be doing it correctly and in the right order, but every time I try to turn it on, my monitor just says 'No Connection' and then shuts off.

I tried plugging it into a TV screen-- nothing. I tried swapping the micro HDMI cable-- nothing. I even bought a new Raspberry Pi-- still nothing. Does anyone have any suggestions on what else to try?
I realized I had a 1366x768 monitor so I got a new one that is 1440x900, and I still can't get it to work. Any other thoughts?
What happens if you connect to your monitor and power up the P4B without a uSDHC card? (ie. do you see a bootloader diagnostic screen similar to this one: https://www.cpmspectrepi.uk/raspberry_p ... stics.html ?
(If you do then the uHDMI-to-HDMI cable's O.K.) What is the make/model of your monitor (or post a link)? Can you/have you enable/enabled SSH and a network connection? (If so, have you tried to remotely login from another m/c?)
Trev.
Still running Raspbian Jessie or Stretch on some older Pi's (an A, B1, 2xB2, B+, P2B, 3xP0, P0W, 2xP3A+, P3B+, P3B, B+, and a A+) but Buster on the P4B's. See: https://www.cpmspectrepi.uk/raspberry_pi/raspiidx.htm

sudheerk
Posts: 1
Joined: Sat Jul 25, 2020 5:25 am

Re: 'No Connection' when setting up RPi 4

Sat Jul 25, 2020 5:30 am

Hello,
I landed into same issue. Copied Noobs v3_4_0 to my SD card and connected to my samsung TV.
When try to boot for the first time, i see only blue and pink screen. Dont see any menu coming up.
I dont see any steps i missed as per the procedure. Please suggest.

Thanks,
SD

Return to “General discussion”