sarusukh
Posts: 9
Joined: Wed Jul 03, 2019 1:48 am

Unable to access my RPi zero using neither VNC viewer nor Remote desktop connection

Thu Jul 02, 2020 9:38 am

I used to work on my Rpi zero on same windows 10 laptop via both remote desktop connection and VNC viewer. There was no issue at all. Then I didn't use my RPi for few months, and after that it won't connect at all.

I am doing all the things same as I did previously, all same steps in accessing RPi wirelessly. SSh done, Wpa supplicants file correct, same OS on my SD card (Raspbian).

Details:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Qualcomm QCA9377 802.11ac
Wireless Adapter Physical Address. . . . . . . . . : D4-6A-6A-A2-6F-83
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2402:3a80:1fda:cdb8:9493:29b0:abcb:7d26(Preferred)
Temporary IPv6 Address. . . . . . : 2402:3a80:1fda:cdb8:e00e:13d0:1efd:156c(Preferred)
Link-local IPv6 Address . . . . . : fe80::9493:29b0:abcb:7d26%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.43.60(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 30 June 2020 17:24:48
Lease Expires . . . . . . . . . . : 30 June 2020 18:24:46
Default Gateway . . . . . . . . . : fe80::d8f0:65ff:fea6:b4a%11 192.168.43.187
DHCP Server . . . . . . . . . . . : 192.168.43.187
DHCPv6 IAID . . . . . . . . . . . : 282356330
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-21-6F-CD-76-50-9A-4C-D2-35-D6
DNS Servers . . . . . . . . . . . : 192.168.43.187 2402:3a80:1fda:cdb8::7
NetBIOS over Tcpip. . . . . . . . : Enabled

I did find my RPi address using "advanced IP scanners" and it came out to be the same as i was using before hand: 172.20.10.2 Then I loaded details on putty.exe (even enabled X11), but that loading leads to timing out error.

"vnc viewer gives error as: Timed out waiting for a response from the computer"
"Putty.exe gives error as: Network error: network error: connection timed out"

I used to work using VNC viewer and even using remote desktop connection, but now none is able to connect my RPi to my laptop.

I would really appreciate the help.

Thanks
Last edited by sarusukh on Thu Jul 02, 2020 1:51 pm, edited 1 time in total.

sarusukh
Posts: 9
Joined: Wed Jul 03, 2019 1:48 am

Re: Unable to access my RPi zero using neither VNC viewer nor Remote desktop connection

Thu Jul 02, 2020 9:42 am

i even pinged my rpi using my laptop:

C:\Users\DELL>ping raspberrypi.local

Pinging raspberrypi.local [2402:3a80:1fd3:ab8f:ca95:a71d:1c25:d0b9] with 32 bytes of data:
Reply from 2402:3a80:1fd3:ab8f:ca95:a71d:1c25:d0b9: time=16ms
Reply from 2402:3a80:1fd3:ab8f:ca95:a71d:1c25:d0b9: time=9ms
Reply from 2402:3a80:1fd3:ab8f:ca95:a71d:1c25:d0b9: time=8ms
Reply from 2402:3a80:1fd3:ab8f:ca95:a71d:1c25:d0b9: time=9ms

Ping statistics for 2402:3a80:1fd3:ab8f:ca95:a71d:1c25:d0b9:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 8ms, Maximum = 16ms, Average = 10ms

P.S. My hotspot from my mobile shows both my laptop and Rpi are connected to it

epoch1970
Posts: 5022
Joined: Thu May 05, 2016 9:33 am
Location: Paris, France

Re: Unable to access my RPi zero using neither VNC viewer nor Remote desktop connection

Thu Jul 02, 2020 10:23 am

Obviously IPv4 configuration via DHCP does not work for the Pi.
Check your router settings, somehow it doesn't deliver an address.
Or check the Pi, you've changed something from the default configuration and it doesn't request an IPv4 address via DHCP
"S'il n'y a pas de solution, c'est qu'il n'y a pas de problème." Les Shadoks, J. Rouxel

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