W. H. Heydt wrote: ↑Wed Apr 29, 2020 4:25 pm
thagrol wrote: ↑Wed Apr 29, 2020 10:34 am
I could have responded with four letters (RTFM) but that would have been insulting, unhelpful, and aggressive. But maybe if I had you'd have got my point.
I once saw a post in comp.unix.questions that (after describing the problem) said, "Don't tell be to RTFM if you WTFM." It was pertinent, because some of the regulars there had not only written the manual, but the programs as well.
Given that I predate the lovely chaos and anarchy that usenet became, I remember quite fondly when you could ask questions and have interactions with the folks that wrote the software. Did a lot of work with Perl and Larry Wall, Randal Schwartz, and Tom Christiansen to name but a few were on comp.lang.perl all the time. I remember getting grief about one project we were developing, as Perl was "unsupported", and politely pointing to the discussion I had with Larry to resolve a bug, and contrasted that to the interactions we were having at the time with Cadence (who we were paying vast tracks of money for both software licenses and yearly maintenance), and the timeliness of both interactions.
I also actually quite liked that you were required to do you "homework" first and ask well crafted questions, or at best you would just be ignored. As more and more folks got access the signal to noise ratio went south, and now folks are chastised for even suggesting the equivalent of RTFM, when you can find most answers inside of minutes with Google. I have sympathy for the folks that don't even know enough to describe the issue to ask the right question, but the constant, answer my very important question RIGHT NOW, when it is obvious the OP has done zero homework, is rather grating.