JesseMCFC
Posts: 1
Joined: Sun Apr 19, 2020 12:21 pm

Not enough bandwidth for new device state. RPi 4

Sun Apr 19, 2020 12:23 pm

Hi, I am running Ubuntu 18.04 on my Raspberry Pi 4 and I am trying to connect a USB device which holds multiple devices. But as soon as I plug the USB in I will see:
can't set config #1, error -28
in my screen. And when I take a deeper look with

Code: Select all

dmesg
I get the following output:

Code: Select all

[  808.960110] hub 1-1.4.7.7:1.0: USB hub found
[  808.960214] hub 1-1.4.7.7:1.0: 7 ports detected
[  809.270141] usb 1-1.4.7.7.1: new full-speed USB device number 74 using xhci_hcd
[  809.395200] usb 1-1.4.7.7.1: New USB device found, idVendor=04e2, idProduct=1414, bcdDevice= 0.03
[  809.395214] usb 1-1.4.7.7.1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[  809.506135] usb 1-1.4.7.7.2: new full-speed USB device number 75 using xhci_hcd
[  809.631231] usb 1-1.4.7.7.2: New USB device found, idVendor=04e2, idProduct=1414, bcdDevice= 0.03
[  809.631246] usb 1-1.4.7.7.2: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[  809.633005] usb 1-1.4.7.7.2: Not enough bandwidth for new device state.
[  809.633872] usb 1-1.4.7.7.2: can't set config #1, error -28
The device itself is powered. Is there a way to solve this? I've tried all 4 USB ports.

EDIT:

I've tried the most recent Raspbian version and getting the exact same issue.

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