tpyo kingg
Posts: 554
Joined: Mon Apr 09, 2018 5:26 pm
Location: N. Finland

Undoing double subscription

Fri Jun 07, 2019 7:51 am

I've tried contacting the MagPi subscription service ( Raspberry Pi <[email protected]> ) several times since last Friday but not gotten any response. My subscription expired without me receiving a notice that it was about to end and when I tried to subscribe, I got an error message with the payment function saying it had not gone through. When I tried again, it went through but now I am signed up for two subscriptions. I would really very much like to cancel that second one so that I have just a single subscription, as intended, before it gets too processed. What are the right channels for doing that. The address mentioned above seems to be a dead end.

Andyroo
Posts: 3320
Joined: Sat Jun 16, 2018 12:49 am
Location: Lincs U.K.

Re: Undoing double subscription

Fri Jun 07, 2019 9:16 am

Have you tried the account management option at https://raspberrypipress.imbmsubscripti ... ent-login/
Need Pi spray - these things are breeding in my house...

tpyo kingg
Posts: 554
Joined: Mon Apr 09, 2018 5:26 pm
Location: N. Finland

Re: Undoing double subscription

Fri Jun 07, 2019 9:25 am

Yes, it just shows both subscriptions all week without any options to adjust them in any way, as far as I can tell.

Return to “The MagPi”