Still no delivery!

[acidfreak]

After waiting 4 months the South African post office has told me that my RPi has been returned to the sender.

I have tried thus far to contact Element14 to get them to resend the device to me at my own cost and I have been unsuccessful in getting a response from them.

Does anyone know or have any advice what to do?

Regards

[jamesh]

Make another order? Were you charged for the original? Claim the money back if done via credit card.

[acidfreak]

How do I claim the money back? I did pay via CC.

This is quite ridiculous. The lack of communication is rather frustrating and as I did pay for the device, I feel cheated!

[rinky451]

well to get you money back guy you would probably have to go thru your credit card, but I doubt that they can help you for it was sent and then returned by your postal system. Did they tell you why they returned it? I waited almost 8 full months to get mine. check out this link this dude might be able to help you.

http://www.raspberrypi.org/phpBB3/viewt ... 23&t=22508

[jamesh]

AFAIK, if you didn't receive the item, you can claim the money back from the CC card.

[sdjf]

check out this link this dude might be able to help you.

http://www.raspberrypi.org/phpBB3/viewt ... 23&t=22508

The staff at RS cannot help with this fellow's problem because he placed his order at Element14, a different company.