SOLVED Raspberry Pi 3 codecs not working

[kt9312]

My codecs i purchased from the pi store do not work

the serial number is [mod edit: don't put your serial number in this post]

my order number is 276116

my codec licenses are
decode_MPG2=[mod edit to remove key]
decode_WVC1=[mod edit to remove key]

my config.txt file can be downloaded here[mod edit]

[gkreidl]

Run

Code: Select all

vcgencmd codec_enabled MPG2

and

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vcgencmd codec_enabled WVC1

What do the commands report?

[DougieLawson]

You need to write an email to store@raspberrypi.org to resolve this.

Make sure you've got the right serial. http://www.raspberrypi.com/mpeg-2-license-key/ has instructions for finding your serial.
Make sure you're updating the right config.txt. Hold the [SHIFT] key during boot and use the NOOBS config editor to update the right one with the two codec keys.

[kt9312]

The commands show that the codecs are disabled. You helped me out last time with my Raspberry pi 2. Can you please take a look at my config.txt file and see if you see any errors?

[DirkS]

The commands show that the codecs are disabled. You helped me out last time with my Raspberry pi 2. Can you please take a look at my config.txt file and see if you see any errors?

The link to your config.txt was removed by the mods...

Can you check the status of the H264 codec? If that's disabled then there may be some other setting interfering.

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vcgencmd codec_enabled H264

Did you maybe lower the value of gpu_mem?

[kt9312]

My H264 codec is enabled. I didn't mess with any mem settings.

[kt9312]

I figured it out. I had to remove the # that was located in front of where the decode= was suppost to go. Every codec is enabled now.

[dhempling]

I was having this problem as well. RbPi 3 running Jessie Raspbian. I was looking at a full set of disabled codecs. ALL of 'em.

Tried putting the MPG2 key in different places in the config.txt file. Tried editing it both from inside (ssh) and outside with the sim in my Mac. Even did ip-update. Didn't help.

Then I saw DirkS "Did you maybe lower the value of gpu_mem?" comment. I had lowered it to 16 on the advice of some page out there in the webs. So I upped it to 32 and rebooted.

Wouldn't you know it? Codecs that were once disabled are now enabled... except for two:

H264=enabled
MPG2=enabled
WVC1=disabled
MPG4=enabled
MJPG=enabled
WMV9=disabled

I only purchased the MPG2 codec so everything else is gravy!

Cheers!

[gkreidl]

I was having this problem as well. RbPi 3 running Jessie Raspbian. I was looking at a full set of disabled codecs. ALL of 'em.

Tried putting the MPG2 key in different places in the config.txt file. Tried editing it both from inside (ssh) and outside with the sim in my Mac. Even did ip-update. Didn't help.

Then I saw DirkS "Did you maybe lower the value of gpu_mem?" comment. I had lowered it to 16 on the advice of some page out there in the webs. So I upped it to 32 and rebooted.

Wouldn't you know it? Codecs that were once disabled are now enabled... except for two:

H264=enabled
MPG2=enabled
WVC1=disabled
MPG4=enabled
MJPG=enabled
WMV9=disabled

I only purchased the MPG2 codec so everything else is gravy!

Cheers!

You need 128 MB GPU memory for full (HD) video decoding, more (160 -256) if you run kodi.

[dhempling]

128 for HD decoding, you say?

Knock me over with a feather!

Thanks!

[emilfr]

can someone please confirm that 128MB GPU mem required for FullHD?