dchest02
Posts: 4
Joined: Tue Nov 10, 2015 3:36 pm

Using RPi as RDP client - Help!

Tue Nov 10, 2015 4:07 pm

My company uses a computer based time clock for employees to clock in and out. It is currently running on an old Dell that is sitting on the floor next to an entry door. Afraid that the computer will get ruined they asked me for a different solution. I chose a RPi 2 with the 7" touch screen. It's running Jessie, and so far the touch screen works great. The issue is that regardless of what program I try to use I cannot connect via RDP to our server. I can access the server from home using Windows Remote Desktop. Using rdp.<servername>.com to connect then inputting my credentials. I've got Remmina, XRDP, and rdesktop all installed on my Pi, nothing works.

In Remmina I've tried using rdp.<servername>.com, and the external IP address of our server. Both fail. I've tried all of the security options in the advanced tab.

Right now I'm kind of at a loss as to what my next attempt should be.

fruitoftheloom
Posts: 23337
Joined: Tue Mar 25, 2014 12:40 pm
Location: Delightful Dorset

Re: Using RPi as RDP client - Help!

Tue Nov 10, 2015 4:33 pm

dchest02 wrote:My company uses a computer based time clock for employees to clock in and out. It is currently running on an old Dell that is sitting on the floor next to an entry door. Afraid that the computer will get ruined they asked me for a different solution. I chose a RPi 2 with the 7" touch screen. It's running Jessie, and so far the touch screen works great. The issue is that regardless of what program I try to use I cannot connect via RDP to our server. I can access the server from home using Windows Remote Desktop. Using rdp.<servername>.com to connect then inputting my credentials. I've got Remmina, XRDP, and rdesktop all installed on my Pi, nothing works.

In Remmina I've tried using rdp.<servername>.com, and the external IP address of our server. Both fail. I've tried all of the security options in the advanced tab.

Right now I'm kind of at a loss as to what my next attempt should be.
Does the Server give the RPi's OS an IP Address ?? or are you using static IP Addressing ??
Rather than negativity think outside the box !
RPi 4B 4GB (SSD Boot)..
Asus ChromeBox 3 Celeron is my other computer...

dchest02
Posts: 4
Joined: Tue Nov 10, 2015 3:36 pm

Re: Using RPi as RDP client - Help!

Tue Nov 10, 2015 4:48 pm

fruitoftheloom wrote:
dchest02 wrote:My company uses a computer based time clock for employees to clock in and out. It is currently running on an old Dell that is sitting on the floor next to an entry door. Afraid that the computer will get ruined they asked me for a different solution. I chose a RPi 2 with the 7" touch screen. It's running Jessie, and so far the touch screen works great. The issue is that regardless of what program I try to use I cannot connect via RDP to our server. I can access the server from home using Windows Remote Desktop. Using rdp.<servername>.com to connect then inputting my credentials. I've got Remmina, XRDP, and rdesktop all installed on my Pi, nothing works.

In Remmina I've tried using rdp.<servername>.com, and the external IP address of our server. Both fail. I've tried all of the security options in the advanced tab.

Right now I'm kind of at a loss as to what my next attempt should be.
Does the Server give the RPi's OS an IP Address ?? or are you using static IP Addressing ??

Server gave me an IP 192.168.0.158/24

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RST8
Posts: 64
Joined: Tue Nov 25, 2014 1:57 pm

Re: Using RPi as RDP client - Help!

Tue Nov 10, 2015 5:29 pm

What OS is the Dell running , 2K8R2 / 2K12 / desktop windows ?

Is the system configured to only allow connections from computers running Remote Desktop with Network Level Authentication ?

Do you see an entry in the security / system event log on the server when you try and connect the Pi? Are there any licensing problems reported?

Joe

dchest02
Posts: 4
Joined: Tue Nov 10, 2015 3:36 pm

Re: Using RPi as RDP client - Help!

Tue Nov 10, 2015 6:20 pm

RST8 wrote:What OS is the Dell running , 2K8R2 / 2K12 / desktop windows ?

Is the system configured to only allow connections from computers running Remote Desktop with Network Level Authentication ?

Do you see an entry in the security / system event log on the server when you try and connect the Pi? Are there any licensing problems reported?

Joe
Dell is running XP, but I don't want to remote into that. I want to remote into the server which is running 2K8R2. From my Windows 7 machine I just go to the remote desktop app, connect to computer "rdp.<servername>.com" and enter my credentials. Each user within our company that is part of the Terminal services group (both users I have tried are part of this group) have their own remote desktop on the server. I am hoping that I am able to do the same thing from my Pi, using it as a dumb terminal pretty much.

Perhaps it would be easier to log on to the network from the Pi, and install the software from the network. Is it possible to log in to the company network from the Pi?

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RST8
Posts: 64
Joined: Tue Nov 25, 2014 1:57 pm

Re: Using RPi as RDP client - Help!

Wed Nov 11, 2015 10:37 am

dchest02 wrote:
RST8 wrote:What OS is the Dell running , 2K8R2 / 2K12 / desktop windows ?

Is the system configured to only allow connections from computers running Remote Desktop with Network Level Authentication ?

Do you see an entry in the security / system event log on the server when you try and connect the Pi? Are there any licensing problems reported?

Joe
Dell is running XP, but I don't want to remote into that. I want to remote into the server which is running 2K8R2. From my Windows 7 machine I just go to the remote desktop app, connect to computer "rdp.<servername>.com" and enter my credentials. Each user within our company that is part of the Terminal services group (both users I have tried are part of this group) have their own remote desktop on the server. I am hoping that I am able to do the same thing from my Pi, using it as a dumb terminal pretty much.

Perhaps it would be easier to log on to the network from the Pi, and install the software from the network. Is it possible to log in to the company network from the Pi?
So is the Pi on the same network as the Dell that is able to RDP to the server? Can you ping both ways, from the 2K8R2 server to the Pi and from the Pi to the 2K8R2 server?
If so the Pi should be able to RDP to the 2K8R2 server with the credentials that you use from your win 7 machine.
If you have permissions, check the event log on the 2K8R2 server to see if even acknowledged the incoming connection.

I regularly use a Pi as a thin client to various endpoints, including 2K8R2 and cloud servers, the Pi isn't part of any domain, it purely has an IP address on a network that can access the required end points.

Another possibility is that the domain might have some kind of restriction policy that limits the endpoints to a windows OS or that there is a problem with certificates being accepted.

Joe

dchest02
Posts: 4
Joined: Tue Nov 10, 2015 3:36 pm

Re: Using RPi as RDP client - Help!

Wed Nov 11, 2015 10:56 am

RST8 wrote:
dchest02 wrote:
RST8 wrote:What OS is the Dell running , 2K8R2 / 2K12 / desktop windows ?

Is the system configured to only allow connections from computers running Remote Desktop with Network Level Authentication ?

Do you see an entry in the security / system event log on the server when you try and connect the Pi? Are there any licensing problems reported?

Joe
Dell is running XP, but I don't want to remote into that. I want to remote into the server which is running 2K8R2. From my Windows 7 machine I just go to the remote desktop app, connect to computer "rdp.<servername>.com" and enter my credentials. Each user within our company that is part of the Terminal services group (both users I have tried are part of this group) have their own remote desktop on the server. I am hoping that I am able to do the same thing from my Pi, using it as a dumb terminal pretty much.

Perhaps it would be easier to log on to the network from the Pi, and install the software from the network. Is it possible to log in to the company network from the Pi?
So is the Pi on the same network as the Dell that is able to RDP to the server? Can you ping both ways, from the 2K8R2 server to the Pi and from the Pi to the 2K8R2 server?
If so the Pi should be able to RDP to the 2K8R2 server with the credentials that you use from your win 7 machine.
If you have permissions, check the event log on the 2K8R2 server to see if even acknowledged the incoming connection.

I regularly use a Pi as a thin client to various endpoints, including 2K8R2 and cloud servers, the Pi isn't part of any domain, it purely has an IP address on a network that can access the required end points.

Another possibility is that the domain might have some kind of restriction policy that limits the endpoints to a windows OS or that there is a problem with certificates being accepted.

Joe
Found the issue after re-reading your last reply. Our server was configured to only allow connections from computers running Remote Desktop with Network Level Authentication. Bumped it down to allow connections from any remote desktop protocol, and it worked. Thank You!

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RST8
Posts: 64
Joined: Tue Nov 25, 2014 1:57 pm

Re: Using RPi as RDP client - Help!

Wed Nov 11, 2015 4:03 pm

Cool, glad you got it sorted.

Joe

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