white USB port [RESOLVED]

[joyboard]

Hello,

I am new to Raspberry but I have some problems.

At my company we use the RPI to show information in kiosk mode, so we got a batch of 10 devices.

Last week we got a new batch, but I can't get the keyboards to work anymore.

First and second batch are both Model B+
There is only one visible difference, the color of the USB ports. The old devices have black ones the new have white USB ports.

I used 3 different keyboards, that worked before. They still work on all the RPIs that have black but not on the white ones. I use the same SD card to make sure the configurations are the same.

Did I get a bad batch?

[jamesh]

That's....odd.

What does dmesg say when you plug in a keyboard?

[RaTTuS]

post some images

[jamesh]

Also, where abouts did you get the Pi's from?

[FTrevorGowen]

That's....odd.
...

Agreed, only my A, A+ and ancient B1 have white USB connectors. All my B2's, B+'s and the P2B are black.
Trev.

[joyboard]

Hello I am back at the office and will try to solve this problem .

I got all my RPIs from www.farnell.com

Here are some picture:
https://drive.google.com/file/d/0B16Cd- ... sp=sharing

https://drive.google.com/file/d/0B16Cd- ... sp=sharing

and next to old batch
https://drive.google.com/file/d/0B16Cd- ... sp=sharing

The keyboards I used:
https://drive.google.com/file/d/0B16Cd- ... sp=sharing

[pluggy]

What if you update the software (apt-get update, apt-get upgrade) on one of the old ones and THEN put it in one of the new ones ?

[joyboard]

Hello again,

I used the old SD card from previous RPIs and it didn't work.

I then used the SD card with NOOBS (RASPBIAN) and keyboard is working again.

I just wonder what hardware changes have happen since its the same model.

[RaTTuS]

old image do
sudo apt-get update && sudo apt-get upgrade
and it should work on new version...

[joyboard]

The update did the trick - Thanks a lot

[drgeoff]

Different RAM chips? Can we have an aerial photo of the board you haven't shown?