markjdonkin
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pi and virgin superhub

Sun Feb 22, 2015 8:29 pm

I have a raspberry pi and a virgin superhub. If I attach the pi to the superhub with an ethernet cable it does not connect. Both the orange and green hubs on the pi light up, but only the orange light on the hub lights up. Also, the pi does not show up when i use my laptop to list wired items on the hub.Any help would be very welcome.Cheers - Mark

DirkS
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Re: pi and virgin superhub

Sun Feb 22, 2015 9:27 pm

Have you tried an ethernet cable that you know is working.
You could also try the cable with your notebook.

W. H. Heydt
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Re: pi and virgin superhub

Mon Feb 23, 2015 2:48 am

Gads...I sure hope that "superhub" is actually at least a switch. Is there a router somewhere in the picture? What IP address does ifconfig show?

adlambert

Re: pi and virgin superhub

Mon Feb 23, 2015 7:26 am

On the superhub 2 there is a 4 port gigabit Ethernet switch.
I used to use these without any problem on other devices, however I found the router features on the "superhub" so limiting (they are like a budget £20 unbranded router) that I disabled it and bought my own separate router and the superhub just does the cable modem work now.

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rpdom
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Re: pi and virgin superhub

Mon Feb 23, 2015 7:46 am

adlambert wrote:On the superhub 2 there is a 4 port gigabit Ethernet switch.
I used to use these without any problem on other devices, however I found the router features on the "superhub" so limiting (they are like a budget £20 unbranded router) that I disabled it and bought my own separate router and the superhub just does the cable modem work now.
I still use the router functions of my superhub, and despite the fact it can remap incoming ports to alternate ports it does the job for me. It even reroutes internal traffic directed at its external IP address back inwards, which most routers won't do.

However I found the switch part of it to be rubbish. Throughput was appalling and I was getting many errors and lost packets. Now I use a separate 100Mb switch and traffic is OK again.

blc
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Re: pi and virgin superhub

Mon Feb 23, 2015 10:06 am

I still use the switch part of the superhub and I don't have an issue. Yeah it's a pile of crap, but it is at least a functional router - as much as I'd like to I've never had a pressing need to replace it.

As suggested above I'd check the cable using another device. If you've got a spare micro SD card lying around it might be worth trying a clean copy of Raspbian.

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FTrevorGowen
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Re: pi and virgin superhub

Mon Feb 23, 2015 3:37 pm

markjdonkin wrote:I have a raspberry pi and a virgin superhub. If I attach the pi to the superhub with an ethernet cable it does not connect. Both the orange and green hubs on the pi light up, but only the orange light on the hub lights up. Also, the pi does not show up when i use my laptop to list wired items on the hub.Any help would be very welcome.Cheers - Mark
What model of "virgin superhub" is it? Mine is one that supports both 2.4GHz and 5GHz wifi. Whilst I do not have any problems with any of my Pi's, none are plugged in directly to the hub's (LAN) router (ie. all have at least one switch and/or another router in between). What happens if you reboot the hub?
Trev.
Still running Raspbian Jessie or Stretch on some older Pi's (an A, B1, 2xB2, B+, P2B, 3xP0, P0W, 2xP3A+, P3B+, P3B, B+, and a A+) but Buster on the P4B's. See: https://www.cpmspectrepi.uk/raspberry_pi/raspiidx.htm

markjdonkin
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Joined: Sun Feb 22, 2015 8:16 pm

Re: pi and virgin superhub

Mon Feb 23, 2015 8:28 pm

Thanks for all the feedback.

My superhub is a of netgear manufacture and is labelled as a VMDG480.

I've tried plugging a laptop into the superhub and that will not connect either.

I've used two ethernet cables, both new as part of my tests, so it is unlikely that it is the cables. It seems more like the ports on the back of the hub are turned off or broken....

Any further thoughts or advice would be great.

Cheers - Mark

DirkS
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Location: Essex, UK

Re: pi and virgin superhub

Mon Feb 23, 2015 8:42 pm

Is 'modem mode' enabled? That would switch the LAN ports off.
Although I doubt the ports are switched off (based on the fact that you do still see lights on Pi / router)

markjdonkin
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Re: pi and virgin superhub

Mon Feb 23, 2015 8:47 pm

Already checked - modem mode is not enabled.

By the way - only the orange light next to the port on the hub comes on.

Cheers - Mark

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