Note, I am saying this about the help on the forums, when I have done searching, not specifically the OPs post, which I found misguided and a bit rude, clearly he did buy the wrong thing (and I don"t know how as he must have been up early, mine only came on saturday and I was up very early!).
I guess in a way I was just hoping to not see that sort of thing. When I first enthused about the PI in another forum someone was telling me it would be impossible to make an educational linux machine as it was hard to use and the people who knew how to use it didn"t know how to teach others who weren"t like them, and I would really like that to not be right.
To be fair, I find these forums very friendly when it comes to Linux questions. The fact they say the question & answer is already on the forums before telling people to try searching makes it a lot more friendly than some forums…
The other thing is I am not too sure about is the distribution of boards. I managed to place my intrest on RS"s site in the first minute, but apparently the very early registrations were lost. I managed to get one ordered at something like 8.17 am, and got my board friday, last week. From what I can gather, my board was one of the first 6000 that came into the country. From what I can see, others claim to have ordered before this time and still have not got a board. considering RS said they were taking orders of 700 per min someone is telling porkies somewhere….
as far as Linux not being suitable for a learning machine, I am not sure. The final package for the pi is going to be a machine that starts up and the user is going to be presented with a set of tools needed to start to learn to program. The underlying OS is really irreverent… well, to a point….
And that was the whole point of the "developer" release. The OS, installing it, and getting everything running as it should, all ready for a noob to get started with, along with noob friendly instructions. But as the Pi went viral and the developer release was hijacked. A quarter of a million to half a million boards have been ordered in the last 12 weeks, and because of the number of sales, it had to be CE marked, killing off any chance of a educational release this year, and in my opinion has been damaging to the RPi project and the chance of getting the board into any part of the national curriculum. Damaging yes, the end of it, NO WAY….
What will be more damaging is if the forums are hijacked by a lot of disgruntled early adopters all bitching because they cant play videos from the bbc news website. more damaging again would be if the posts from these people get deleted.
Maybe whats needed is for the people that are to review the pi in the media and for the news stories to make it very clear that at the moment the RPI is still "work in progress"