HawaiianPi wrote: ↑
Wed Jul 24, 2019 7:11 pm
p26grinz wrote: ↑
Wed Jul 24, 2019 12:00 pm
Poor service by someone - I'm not sure who is to blame.
Newark is to blame. As I said previously, they are just pulling "Expected" ship dates out of their rear ends. They have no clue when Pi4 orders will actually ship. My June 24 order got pushed back repeatedly (July 5, 10, 12, 16, 22 are the dates I can recall at the moment). And I only ordered the Pi4 4GB board (no accessories).
Got tired of waiting while seeing them in stock elsewhere, so I cancelled and ordered from Pimoroni on July 18th, and that order has passed through US customs and is now in the hands of the US postal service on its way to me.
So let's analyze. My original June 24 order from Newark had an original "Expected ship date" of July 5, which is 11 days from date of order. My order from Pimoroni in the UK has already shipped and passed through US customs in only 6 days (and that's ignoring the fact the Newark pushed my "Expected" ship date back FOUR times).
I've ordered from Newark in the past and had good luck, but there is something seriously wrong with the way they are handling Pi4 orders!
I've seen that behavior in the past, so it's not just a Pi4B effect. What I think is happening is that the ordering site is set to expect new shipments after a certain interval (and that can probably be set on an item basis and may have a "default" value as well). If new shipments aren't received at the expected time, the system automatically (or manually) picks a new date.
The intrinsic problem is, I think, that Newark/Element14 and other US located suppliers are at the far end of a pretty long supply line. Thus, a new shipment takes longer from factory to warehouse than it does for the UK-based suppliers. Hence your experience.
I have a Pi4B2 on order from OKdo, which is nominally a US supplier, but actually ships from the UK. While it took them several days--even after I received a "your order has been shipped notice"--for a package to actually start moving, I'm now watching the actual transit time. For instance, tracking showed the package at "ISC NYC" on 23 July, and in a Queens, NY distribution center 28 hours later. (For those unfamiliar with those two cities, Queens is actually *part* of New York City...so it took the package 28 hours to move perhaps as much as 10 miles, and quite possibly a lot less.)
About all one can do is to only order items that are listed as "in stock" (and hope that's accurate) or contact the vendor to ask when they will actually get the item in and not take "well...maybe...by X date" as a valid answer.