jamesh wrote: ↑
Tue Jul 16, 2019 9:11 am
Some cables that don't work - Apple Macbook charger - cost £90, plus £20 for a cable. My Dell laptop dock - $209.
I suspect anyone who paid that much for something just to power their Pi needs their faculties testing. But it's not unreasonable for people who already have one to moan when it doesn't work, that they have to buy something else and spend more money to make it work.
It really comes down to how much right they have to moan. I can't buy into "they have no right to complain", or worse that when they do they are "haters", "whiners" or "trolls".
I frequently pick up very expensive bits of kit quite cheaply, because many people don't consider that worth what it is worth - After all, what good is a Macbook charger without a Macbook, and even vice-versa ? We know, but they don't. They often won't even know what it is they are effectively 'giving away'.
I bought a tie-wrap gun a couple of weeks ago for a quid, and was absolutely blown away by how much that would have cost new -
https://uk.farnell.com/panduit/gs2b/cab ... dp/1826713
I might not have paid full price, but having that, I don't think it would be entirely unreasonable to complain if the Pi came with tie-wraps which somehow did not work with that. And someone who had paid full price would have even more right to complain.
IMO it would be better to just say "sorry about that" than simply dismiss their complaint or suggest they have no right to complain.