Just like saying over the long distance telephone call....
"Doctor I am sick please cure me..."
To help you troubleshoot the problem most of us need a little more information about
1. your setup
2. what you are trying to do
3. what have you done so far..
or will it require some sort of national security clearance to divulge the information to us...?
"Don't come to me with 'issues' for I don't know how to deal with those
Come to me with 'problems' and I'll help you find solutions"
Some people be like:
"Help me! Am drowning! But dont you dare touch me nor come near me!"