WHOPETE
Posts: 5
Joined: Fri Apr 19, 2019 11:01 pm

Defective ports?

Fri Apr 19, 2019 11:10 pm

Hello. I just got my first Raspberry Pi and was very excited to try it out. However, I noticed that anything I plugged into the Pi did not go completely inside (HDMI, Mini USB, USBA, etc.) For example, the USB head would only go about 3/4ths of the way in, leaving a sizeable portion outside of the port. It still works, however. I'm wondering if this is normal and if not, should I return it (through Amazon) or is it not really a problem?

plugwash
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Re: Defective ports?

Sat Apr 20, 2019 1:00 am

This is normal, connectors have some allowance for mounting in a case, so when using a bare board they stick out a bit.

WHOPETE
Posts: 5
Joined: Fri Apr 19, 2019 11:01 pm

Re: Defective ports?

Sat Apr 20, 2019 1:36 am

Thanks for the reply. Just one more question to be sure: Would 3cm (metal part protruding out the port) qualify as a bit? I ordered a new Raspberry Pi from Amazon and the box was already open so I presumed that the package had been returned due to port issues. I'd be happy to be proven wrong and be able to tinker with it ASAP.

WHOPETE
Posts: 5
Joined: Fri Apr 19, 2019 11:01 pm

Re: Defective ports?

Sat Apr 20, 2019 1:42 am

*.3cm.
Whoops. Converted from inches to since I'm from America.

W. H. Heydt
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Location: Vallejo, CA (US)

Re: Defective ports?

Sat Apr 20, 2019 1:44 am

WHOPETE wrote:
Sat Apr 20, 2019 1:42 am
*.3cm.
Whoops. Converted from inches to since I'm from America.
That's 3mm, or just about 1/8 inch.

WHOPETE
Posts: 5
Joined: Fri Apr 19, 2019 11:01 pm

Re: Defective ports?

Sat Apr 20, 2019 1:53 am

Ah, I should've just used mm instead of cm. Do you think 3mm is an issue or am I just being paranoid at this point?

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rpdom
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Re: Defective ports?

Sat Apr 20, 2019 6:02 am

3mm should not be an issue for most connectors.
Signature is on holiday.

drgeoff
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Re: Defective ports?

Sat Apr 20, 2019 11:42 am

rpdom wrote:
Sat Apr 20, 2019 6:02 am
3mm should not be an issue for most connectors.
An exception being the 3.5 mm AV socket. The plastic moulding of the plug should come very close to touching the end of the socket's "tube".

epoch1970
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Location: Paris, France

Re: Defective ports?

Sat Apr 20, 2019 1:22 pm

WHOPETE wrote:
Sat Apr 20, 2019 1:53 am
Ah, I should've just used mm instead of cm. Do you think 3mm is an issue or am I just being paranoid at this point?
Indeed you are :)
I plugged a random USB cable on a Pi3 I just had lying around and the plug doesn't go all the way in the socket. There is indeed a stick-out of something like 3 or 4 mm. It works like that. (Never noticed it, really...)
"S'il n'y a pas de solution, c'est qu'il n'y a pas de problème." Les Shadoks, J. Rouxel

WHOPETE
Posts: 5
Joined: Fri Apr 19, 2019 11:01 pm

Re: Defective ports?

Sat Apr 20, 2019 11:30 pm

rpdom wrote:3mm should not be an issue for most connectors.
drgeoff wrote:
rpdom wrote:
Sat Apr 20, 2019 6:02 am
3mm should not be an issue for most connectors.
An exception being the 3.5 mm AV socket. The plastic moulding of the plug should come very close to touching the end of the socket's "tube".
Thanks for the replies. I did notice that there is something wrong with the socket that you mentioned. I can't really seem to plug my earbuds inside of it. There seems to be something that's blocking the jack from fully entering (6.5mm gap). I'm guessing that must've been the issue that warranted the previous return. Sucks but I think I can live with that for my use case.
epoch1970 wrote:
WHOPETE wrote:
Sat Apr 20, 2019 1:53 am
Ah, I should've just used mm instead of cm. Do you think 3mm is an issue or am I just being paranoid at this point?
Indeed you are :)
I plugged a random USB cable on a Pi3 I just had lying around and the plug doesn't go all the way in the socket. There is indeed a stick-out of something like 3 or 4 mm. It works like that. (Never noticed it, really...)
Thanks for confirming the ports. I guess I was trying to find an issue (turns out there is one, though not important enough for me to return) with it because of the opened package.

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