Relays in the realm of lower level components are simple. I get R&D - how much R&D needs to be done by a manufacturer that has made n
number of relays before? It's not rocket science. Yes, I get that they have many factors to consider - material, thickness, spring strength, etc... Do you think they don't have to do that and more to develop microcomponents that are operating on tiny voltages/amperages where a microvolt could make or break the component? Yet you can get a DIP with multiple subcomponents that also had to go through significant R&D and have changed at a much greater pace than magnetic relays have - yet you can buy those for cents. Those made incorrectly could cause damage to very expensive items as well. Most of the companies producing end-user electronics are doing so via China - yet the Chinese relays can't be trusted?
My analogy with Dell and the like was that - an analogy. It carries up and down the spectrum. Yes, I dealt with the subcomponents of computers - Seagate, Western Digital, Micron, Siemens, etc... Same applied to them - they cycled on good and bad - some individual products were good and some were bad - some transitioned from one way to the other. They are companies dependent on other smaller subcomponents. Manufacturers of transistors, relays, capacitors, resistors, etc... also rely on suppliers of their base materials and components - and so on. You'll not convince me that name is the factor to consider. I've had too much experience in life to tell me otherwise.
I have found products that I liked - and while they were good - I stuck with them - but with VERY few exceptions - I would have to vary onto another source as the quality of the ones I had liked would begin to fall. Then as you said - who cares what the name is on the outside. Very true and somewhat to my point. How many companies simply have another company make their stuff and simply put their brand on it? What if that company is a no-name to the end user - yet they are producing the items for the rest of the market and sticking their names on it? On top of that - when that manufacturer is willing to modify the specifications on the components for particular customers of theirs - so even though it appears nearly identical to other ones they are producing - they are not of the same quality - even though manufactured by the same company. I've seen this in monitors and hard drives for example.
Believe me - I understand your position - I started off in my business that way - And almost every time I thought I finally found a good source for some part - they crapped out and I was off and researching for a replacement source and/or product. Another point in bringing up Dell is that even the big names do it - not just little no-names. You'd think they'd be concerned about damaging their reputations - but at some point, it seems like they get a large enough customer base that they are willing to piss off a batch of them without having any real concern about it. "We have 100M customers - who cares if we loss 100K of them to a crap product so long as they pay for it".
I do give consideration to a company's reputation and experience with them - it's human nature. It buys more leeway when they do have problems as to how far I'll let that go before firing them and finding a replacement - but it is not my primary focus. I'll not ignore no-names just because they are no-names. I've had very good experience with them - maybe because they are hungry and want to impress their customers so they can expand and get larger. I'm sure there are many factors - but to ignore them is anti-competition - which in turn keep prices higher by empowering to big guys to set the rates vs having to compete - or catering to those who buy in name only. Not me.
Also, consider the fact too that my experience has not been at the low-level components - I have no idea who is "supposed" to be good or bad. To me, at this point, they are all no-names. If people on here or other places I'm asking questions at have experience with brands they've had good experience with - I'll definitely consider that. Again, I'll look at the product in question - look at reviews (positive and negative) - I look at prices - I consider the component as to whether it justifies the price. Etc, etc... Some on here have given me model numbers/part number to look at - but when I look them up, it seems like many times there are multiple manufacturers producing the "same" item with a variant of the same model number - so who's better? I don't know. Where are they ACTUALLY made? Here? China? Made in China with their name stamped on it like they ACTUALLY manufactured it, yet a company in China is making them and re-branding them for half a dozen "manufacturers"? I can't tell. If multiple companies are selling nearly identical unit - does that mean patents have run out and now anyone can make them? If so, and Chinese companies are making them for everyone else - why is their cheap Chinese version then inferior? Now, I have other issues about that - but that's another discussion. But it doesn't change the fact that I quite frankly, at this point, don't know the industry well enough to know what I'm really getting, where it came from, or who REALLY manufactured it. So again, I fall back to specific recommendations, reviews, etc... And - will not just simply ignore "no-names"
Sorry - I don't want to argue with you guys, and I can write a book on this, but I'm sure you don't want to read it
Just consider that I am considering everything you guys are suggesting and I'm willing to listen to your explanations about design, specs, recommended items, etc... and I appreciate your time in helping me. I'm not angry or trying to sound so - just conversational.