mraltair
Posts: 43
Joined: Mon May 28, 2012 12:00 pm
Location: Northants

Re: Order and Shipping update from RS & Allied

Tue Jul 24, 2012 10:21 am

maluscat wrote:Ordered mine Sun July 22 midday (Farnell estimated 64 days till ship)
Got it today Tue July 24 !!!!!!!!
Pretty efficient time compression eh ?
:D
If I knew I could order and receive that quickly I wouldn't have registered with RS and gone with Farnell instead.

Still waiting on a dispatch email (June 19th order - 760xx). Should be today.

maluscat
Posts: 2
Joined: Tue Jul 24, 2012 9:45 am

Re: Order and Shipping update from RS & Allied

Tue Jul 24, 2012 11:05 am

RaTTuS wrote:
maluscat wrote:Ordered mine Sun July 22 midday (Farnell estimated 64 days till ship)
Got it today Tue July 24 !!!!!!!!
Pretty efficient time compression eh ?
:D
have you ordered easrlier also ?
Nope - it was my first order. They must have had a few spare.

vishnu
Posts: 4
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Contact: Website

Re: Order and Shipping update from RS & Allied

Tue Jul 24, 2012 11:23 am

Hi Rpians,

I ordered my Rpi with RS Comp. on June 20th and my order no. is 77xxx .

Still to get any despatch mail from RS.

When can I expect it.


Thanks and Regards,

V.Vishnu

mraltair
Posts: 43
Joined: Mon May 28, 2012 12:00 pm
Location: Northants

Re: Order and Shipping update from RS & Allied

Tue Jul 24, 2012 12:06 pm

vishnu wrote:Hi Rpians,

I ordered my Rpi with RS Comp. on June 20th and my order no. is 77xxx .

Still to get any despatch mail from RS.

When can I expect it.


Thanks and Regards,

V.Vishnu
I would guess this week or next week.

They are dispatching orders around 75xxx right now.

vishnu
Posts: 4
Joined: Fri Nov 18, 2011 4:52 am
Contact: Website

Re: Order and Shipping update from RS & Allied

Tue Jul 24, 2012 12:42 pm

mraltair wrote:
vishnu wrote:Hi Rpians,

I ordered my Rpi with RS Comp. on June 20th and my order no. is 77xxx .

Still to get any despatch mail from RS.

When can I expect it.


Thanks and Regards,

V.Vishnu
I would guess this week or next week.

They are dispatching orders around 75xxx right now.

Hi mraltair,

That was a quick one from RS Comp.

Just now I received my shipment info from DHL for my 77xxx order in my inbox.

So, I should be getting it mostly by this week.


Thanks and Regards,

V.Vishnu

mraltair
Posts: 43
Joined: Mon May 28, 2012 12:00 pm
Location: Northants

Re: Order and Shipping update from RS & Allied

Tue Jul 24, 2012 2:54 pm

Just a heads up for people in the UK.

You may not get an email from Parcelforce confirming dispatch.
I came home from work today to find an RS package after refreshing Outlook every 5 mins for 2 days. Ah well I avoided doing any work :D

Ordered: June 19th (5 week lead time)
Order reference: 760xx
Delivered: July 24th (5 weeks to the day!)

gyeben
Posts: 150
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Location: Hungary, Eger

Re: Order and Shipping update from RS & Allied

Tue Jul 24, 2012 3:35 pm

Ok, so those pictures in the first post should be updated, I think because a lot of people are confused about these new 10 digits long IDs.

I think we should simply cut off the first 4 digits so eg.: in my case 1010158xxx would become 158xxx, right? Or isn't it so simple? Please, let us know. ;)

iscroman
Posts: 67
Joined: Thu Jul 05, 2012 4:59 pm
Location: Villahermosa, Tabasco, México

Re: Order and Shipping update from RS & Allied

Tue Jul 24, 2012 3:51 pm

I'm agree with you.

Please, somebody can update those images? :roll: I have the order number 1010155*** with Date of order Thu, 12 Jul 2012, 04:23 PM. Despatch expected within 12 weeks. :cry:

Thanks.
gyeben wrote:Ok, so those pictures in the first post should be updated, I think because a lot of people are confused about these new 10 digits long IDs.

I think we should simply cut off the first 4 digits so eg.: in my case 1010158xxx would become 158xxx, right? Or isn't it so simple? Please, let us know. ;)

james968
Posts: 29
Joined: Tue Jul 17, 2012 8:52 am

Re: Order and Shipping update from RS & Allied

Tue Jul 24, 2012 5:44 pm

Yeah, I'm a bit concerned by that too, everyone who's getting there order has numbers in the 77 THOUSAND range and my order number is 1 BILLION plus range :-)

plugwash
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Re: Order and Shipping update from RS & Allied

Tue Jul 24, 2012 6:25 pm

RS are doing weird stuff round the Pi, it may be that yours is a regular order number while the other peoples orders are though the Pi specific system.

kyo01ex
Posts: 4
Joined: Wed Jul 04, 2012 7:22 pm

Re: Order and Shipping update from RS & Allied

Tue Jul 24, 2012 8:44 pm

The nightmare for choosing RS is not over yet for me. Attention those who wish to cancel your order.

On July 12 I filled out the cancellation form (http://authenticate.rsdelivers.com/stat ... tions.aspx), refund payment in 14 working days.

Today I got an email from RS saying that they could not cancel the order because it was already sent.

First do not understand why are delayed 12 days to answer that the order was sent, if I have not received any notification of shipment.

The options for reimbursement are:
- Do not accept the order when it arrives.
- Forward the order by filling out a form.

Secondly I have not received any notification of shipping on more than 10 weeks (Payment in May 12) when the shipment was estimated at 7 days. Why should I believe now that the order has already been sent?.

In conclusion, I do not know when get my refund or if will I receive any refund actually.

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Ibanezjem
Posts: 33
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Location: Stafford, UK

Re: Order and Shipping update from RS & Allied

Tue Jul 24, 2012 9:32 pm

My initial "registration of interest" with RS was on 8th March. Following publication of costs including shipping and VAT, saw farnell was cheaper, (not by much, but it all counts! :) ) and registered an interest with them on the 23rd March. Farnell invited me to place an order at the beginning of April. Free T-shirt thrown in! It arrived the last weekend in June, (after minor panic as I was away for last two weeks and might miss delivery.) Finally had an email from Parcel Force this evening at 19:30, "Your Item is being despatched." Order No. just shy of 78k7.
Dissappointed with delay, as RS have usually been good in past experience, both with personal orders and with orders through work account.
Farnell T-shirt starting to hum a bit now. I should probably take it off and wash it! :). Currently running RiscOs Alpha Distro. It's still a work in progress, but showing promise! When I receive the second one, I'll let my brother and nieces (12&8) have it to play with. He used to write sofware for the Eurocopter Tiger, and has flown in one, (tethered flight 2ft off the ground!) Hope some of the details are useful.

cutterjohn
Posts: 62
Joined: Tue Jul 24, 2012 9:55 pm

Re: Order and Shipping update from RS & Allied

Tue Jul 24, 2012 10:09 pm

Signed up for the waiting list many months ago, but never got around to ordering one until last week(had ordered a MK802 & Oval Elephant(has HDMI clamping & axp209)), so I'm waiting. Ordered from Newark(Element14 I guess) because they claimed 5w to ship, while RS/Allied say 12w.

Checked Newark again today, claim 100 on 8/12 now, and then more on 8/22.

Funny thing, when I first saw RS I was like sweet:
http://www.rselectronics.com/
...but then I was meh when I saw that it wasn't those guys who have a big local store in Livonia, but yet another electronics supplier with practically the same name.

xerus
Posts: 2
Joined: Mon Mar 12, 2012 8:37 am

Re: Order and Shipping update from RS & Allied

Wed Jul 25, 2012 8:47 am

Order reference number is: 781XX
Date of order Wed, 20 Jun 2012, 07:24 AM

July 24, 2012 16:23 Birmingham - UK Shipment picked up
July 24, 2012 17:20 Birmingham - UK Processed at Birmingham - UK
July 24, 2012 19:44 Birmingham - UK Departed from DHL facility in Birmingham - UK
July 24, 2012 21:05 East Midlands - UK Arrived at DHL facility in East Midlands - UK
July 24, 2012 21:49 East Midlands - UK Processed at East Midlands - UK
July 25, 2012 00:00 East Midlands - UK Departed from DHL facility in East Midlands - UK
July 25, 2012 01:36 Brussels - Belgium Arrived at DHL facility in Brussels - Belgium
July 25, 2012 02:20 Brussels - Belgium Processed at Brussels - Belgium
July 25, 2012 03:13 Brussels - Belgium Departed from DHL facility in Brussels - Belgium
July 25, 2012 05:08 Bratislava - Slovakia Processed at Bratislava - Slovakia
July 25, 2012 06:32 Bratislava - Slovakia Departed from DHL facility in Bratislava - Slovakia
July 25, 2012 08:23 Brno - Czech Republic, The Arrived at DHL facility in Brno - Czech Republic, The
July 25, 2012 09:33 Brno - Czech Republic, The With delivery courier
July 25, 2012 10:03 Brno - Czech Republic, The Shipment delivered

raspfly
Posts: 132
Joined: Sun May 27, 2012 1:42 am

Re: Order and Shipping update from RS & Allied

Wed Jul 25, 2012 9:11 am

raspfly wrote:
rm53 wrote:
ArchSerpo wrote: My order number is of six digits.
Where can i see these figures ? Can anyone provide me with these links.
Does these figures represent only UK / Europe based sales or worldwide sale ?
And are they from Element 14 or RS ? I am more interested in numbers shown by Element 14.
.
If you have ordered with RS/Allied you get your order reference number and lead time in the 'order confirmation' email.
I ordered with Element 14. So where can i see the current status ?

troombatzia
Posts: 501
Joined: Fri Jun 29, 2012 4:27 pm

Re: Order and Shipping update from RS & Allied

Wed Jul 25, 2012 9:21 am

xerus wrote:Order reference number is: 781XX
Date of order Wed, 20 Jun 2012, 07:24 AM

July 24, 2012 16:23 Birmingham - UK Shipment picked up
July 24, 2012 17:20 Birmingham - UK Processed at Birmingham - UK
July 24, 2012 19:44 Birmingham - UK Departed from DHL facility in Birmingham - UK
July 24, 2012 21:05 East Midlands - UK Arrived at DHL facility in East Midlands - UK
July 24, 2012 21:49 East Midlands - UK Processed at East Midlands - UK
July 25, 2012 00:00 East Midlands - UK Departed from DHL facility in East Midlands - UK
July 25, 2012 01:36 Brussels - Belgium Arrived at DHL facility in Brussels - Belgium
July 25, 2012 02:20 Brussels - Belgium Processed at Brussels - Belgium
July 25, 2012 03:13 Brussels - Belgium Departed from DHL facility in Brussels - Belgium
July 25, 2012 05:08 Bratislava - Slovakia Processed at Bratislava - Slovakia
July 25, 2012 06:32 Bratislava - Slovakia Departed from DHL facility in Bratislava - Slovakia
July 25, 2012 08:23 Brno - Czech Republic, The Arrived at DHL facility in Brno - Czech Republic, The
July 25, 2012 09:33 Brno - Czech Republic, The With delivery courier
July 25, 2012 10:03 Brno - Czech Republic, The Shipment delivered
What delivery time did you expect at time of ordering? In the first post of this thread it seems that expected delivery time for you (20 June) was 10 weeks, but you received your Raspy within 5 weeks. Is it right?
English isn’t my first language, so please excuse any mistakes.

Solvium
Posts: 1
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Location: Germany
Contact: Website

Re: Order and Shipping update from RS & Allied

Wed Jul 25, 2012 9:23 am

Received my order with number 74xxx on the 23rd! So happy that I wrote a short post about it (cat inside): http://www.solvium.de/blog/2012/mein-ra ... nt-inside/

I chose Standard Delivery, and it came in a padded envelope via GLS. However, I did not receive any shipment notification or updates on my order status after the initial ''Order Confirmation" mail. Just in case you start to get into panic mode (like I did) because someone else with a higher order number received a shipment notification and you didn't. Your Pi might already be on its way :)

mraltair
Posts: 43
Joined: Mon May 28, 2012 12:00 pm
Location: Northants

Re: Order and Shipping update from RS & Allied

Wed Jul 25, 2012 9:33 am

raspfly wrote:
mraltair wrote:
If you have ordered with RS/Allied you get your order reference number and lead time in the 'order confirmation' email.
I ordered with Element 14. So where can i see the current status ?
I would guess that you can't get a current status with them either. Things may have changed now that they have worked through the backlog.

You'll get a better response from one of the Farnell/Element14 threads rather than this one.


gebes
Posts: 8
Joined: Tue Jul 24, 2012 4:01 pm

Re: Order and Shipping update from RS & Allied

Wed Jul 25, 2012 9:42 am

I called Farnell on 08447 11 11 11 out of interest to see what their sales department are advising.

They've currently got 458 units on back order, and sales have no update further to it still being 5 weeks lead time.

itimpi
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Re: Order and Shipping update from RS & Allied

Wed Jul 25, 2012 9:45 am

gebes wrote:I called Farnell on 08447 11 11 11 out of interest to see what their sales department are advising.

They've currently got 458 units on back order, and sales have no update further to it still being 5 weeks lead time.
If that is the case that means that they should be able to ship almost immediately as that is less than one days production!

jamesh
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Re: Order and Shipping update from RS & Allied

Wed Jul 25, 2012 9:48 am

That number cannot possibly be correct!
Principal Software Engineer at Raspberry Pi (Trading) Ltd.
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xerus
Posts: 2
Joined: Mon Mar 12, 2012 8:37 am

Re: Order and Shipping update from RS & Allied

Wed Jul 25, 2012 9:55 am

troombatzia wrote:
xerus wrote:Order reference number is: 781XX
Date of order Wed, 20 Jun 2012, 07:24 AM
....
July 25, 2012 10:03 Brno - Czech Republic, The Shipment delivered
What delivery time did you expect at time of ordering? In the first post of this thread it seems that expected delivery time for you (20 June) was 10 weeks, but you received your Raspy within 5 weeks. Is it right?
Order confirmation email was saying that I can expect my Rpi within 5 weeks.

gebes
Posts: 8
Joined: Tue Jul 24, 2012 4:01 pm

Re: Order and Shipping update from RS & Allied

Wed Jul 25, 2012 10:03 am

I was as surprised as you are, so :

I plan on calling later to see if I get given similar information

I'd like to ask if another member of this forum, could call the number I quoted and see what they tell you.

I mentioned this very forum to the guy, and how in

http://www.raspberrypi.org/phpBB3/viewt ... 23&t=12307

it's being said that an order placed on the 16th July has now shipped in only 8 days. But the sales rep could not explain that.

So I'd love to read what someone else gets told, and I've asked a colleague to call them and see what they tell him.

itimpi
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Re: Order and Shipping update from RS & Allied

Wed Jul 25, 2012 11:53 am

jamesh wrote:That number cannot possibly be correct!
I am not sure - there have been a number of posts recently about orders from Farnell being getting delivery within a week of placing the order. I presonally placed an order with Farnell in early July and got delivery within 3 weeks although at the time I placed the order I was quote 9 weeks lead time.

Timmy
Posts: 3
Joined: Tue Jul 24, 2012 9:54 am

Re: Order and Shipping update from RS & Allied

Wed Jul 25, 2012 12:12 pm

My Pi arrived today! Yeah!!!

Ordered on 14th June, order number 750XX, arrived on 25th July (standard delivery --> no notification of shipment)

... must now do some nerd-stuff! :geek:

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