fanoush wrote: ↑
Wed Nov 29, 2017 7:51 am
I got this combination from shop in CZ. They limit each to one but allow both. This seems fair to me as it is different product. Also even if they wouldn't allow this, it is no big issue for me anymore since local shipping is bearable (50CZK~=2.2USD). This is much better than Pimoroni I used before (4GBP for shipping). So since they extended list of resellers
I can't complain about getting Zero anymore
Wow. I spoke too soon. I made one Zero related order with the CZ shop two weeks ago and it went fine. I also made other orders with them over years, when they did not stock Zero yet, and never had an issue. I made second Zero related order today just to test it again and get second pair of Zero + W and verify it was not a coincidence earlier. And they cancelled my whole order and told me this is strictly one per customer. Not one per order but one per customer, period. I asked if I bought it too soon (14 days) and whether when cancelled now I can buy another one let's say next month. I got no direct answer to this but was told that if I want second Zero from them I should buy the one with presoldered header. Or some kit. They claim that by wanting second set of bare Zero and W I am abusing the system because the price of Zero without header is subsidized and I am taking money away from charity by ordering this.
Is this OK? Did they misunderstood something or is this the way it is now? They are really not supposed to sell me another bare Zero? Ever? What are the rules? Should I really feel bad for wanting second Zero and Zero W from them?
I told them I got few Zeroes over year(s) from Pimoroni and it wasn't a problem and they explained that I was not supposed to get more and they just failed to check my previous orders properly.
I understand I should not resell them or base business on this. But having only one ever - this is not just limitation for personal use, this is more like one time promotional gift. One point of having cheap Zero is making something with it and then keeping it there. Then getting another one and doing something else.
Well, I could still get the one with presoldered headers. They even told me they will sell me twenty of them. And I just tried to put more of them in the basket for single order and it seems to work (up to five per order). But, well, apart from being more expensive (130CZK/5EUR difference for one plain Zero, i.e almost twice the price) I really rarely want the straight male header soldered. I often want nothing, or female, or angled one. Soldering one is easy but desoldering one is a pain. So paying extra just to do such extra work and possibly damage the board does no sound so great to me.
So well, I am not happy again. When the stock was limited due to slow production it was understandable but this is yet another level. I still hope this is some misunderstanding.
EDIT: now when reading this part from jamesh
jamesh wrote: ↑
Wed Nov 29, 2017 1:06 pm
The profit margin on the Zero is so low that we can afford to sell it with a discount in one offs* to those people who really cannot afford the Pi3, but not in quantity to industrial buyers.
I think I maybe missed the right meaning of the phrase "one-off". So by wanting another one later I am industrial buyer?
When checking pimoroni page https://shop.pimoroni.com/products/raspberry-pi-zero
it clearly says "THIS PRODUCT IS LIMITED TO 1 PER ORDER