Can't see VCN activation in preferences

[grizz5678]

I would like to be able to view and control the interface of my new Raspberry pi 3 from my laptop. I signed up to real vnc and downloaded the viewer and also the server on my pi.

I have 2 issues when I try to get it all to work:

Issue 1: While the Real VNC icon does show up in the applications list, the server one does not, and I can't open it on the host computer (the pi), so not surprisingly my viewing computer can't access the raspberry pi.

Issue 2:: When I follow the steps suggested here:

" ENABLING VNC SERVER

On your Raspberry Pi, run the following commands to make sure you have the latest version of VNC Connect:

sudo apt-get update
sudo apt-get install realvnc-vnc-server realvnc-vnc-viewer
Now enable VNC Server. You can do this graphically or at the command line.

ENABLING VNC SERVER GRAPHICALLY

On your Raspberry Pi, boot into the graphical desktop.

Select Menu > Preferences > Raspberry Pi Configuration > Interfaces.

Ensure VNC is Enabled.
ENABLING VNC SERVER AT THE COMMAND LINE

You can enable VNC Server at the command line using raspi-config:

sudo raspi-config
Now, enable VNC Server by doing the following:

Navigate to Advanced Options.

Scroll down and select VNC > Yes."

I can never actually see VNC to select yes, in this applies both in the command box and also in the noobs graphic interface preference tab.

I think the reason is VNC server is just not installed, because I can see a file for the server in my files, but not in the program icons (I only see the viewer).

Can anyone help?

[RDS]

Do you have the latest Desktop software installed.

[grizz5678]

Yes I do. At the very beginning I ran sudo apt-get update. And my Raspberry pi 3 is brand new and had a pre-loaded card with noobs which seems to work fine in all other respects.

[KLL]

Yes I do. At the very beginning I ran sudo apt-get update.

so you might have a outdated system! check
cat /proc/version
pls try
sudo apt-get update
sudo apt-get upgrade
or even need
sudo apt-get dist-upgrade gives: Linux version 4.4.48-v7

[RDS]

@grizz5678
Do you have the VNC icon at the top right hand side of your desktop (Just to the left of the Bluetooth icon)?
If so, Right click on it and select 'About'.
What version is it showing, (VNC Server n.n.n)

[vicwong]

Had the same problem; it seems it's been moved. Found it under "Interfacing Options", then "P3 VNC".