SimonWPi
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Forum Moderator
Posts: 6
Joined: Mon Jul 11, 2016 1:05 pm

Issue with checking out of the Licence Key Store

Thu Mar 15, 2018 4:47 pm

We are aware that some customers are having problems at check out when attempting to purchase MPEG2 or WVC1 licence keys from the store.

We are currently working with the store support staff to resolve this issue as quickly possible.

If you receive an error saying "A shipping address for this order is incomplete." it has been recommended to try clearing your browsers cookies and cache and trying again.

We will post an update here when the issue has been resolved.

yoyoma2
Posts: 6
Joined: Thu Aug 31, 2017 2:01 am

Re: Issue with checking out of the Licence Key Store

Fri Mar 16, 2018 1:56 am

Workaround here until the store is fixed.

SimonWPi
Forum Moderator
Forum Moderator
Posts: 6
Joined: Mon Jul 11, 2016 1:05 pm

Re: Issue with checking out of the Licence Key Store

Thu Mar 22, 2018 2:10 pm

This issue has now been resolved.

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