algaecoder
Posts: 1
Joined: Mon Aug 28, 2017 8:00 am

Mpeg license not received even after 5 days

Mon Aug 28, 2017 8:04 am

I have made a payment through Paypal on 23rd August.
I have mailed repeatedly to store@raspberrypi.org with all the Payment related details.
I have even raised a dispute with Paypal for this issue.

I am really stuck for my project. And very poor response from Raspberry Store on providing the license key on time.

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DougieLawson
Posts: 30142
Joined: Sun Jun 16, 2013 11:19 pm
Location: Basingstoke, UK
Contact: Website

Re: Mpeg license not received even after 5 days

Mon Aug 28, 2017 8:56 am

Today is a public holiday in the United Kingdom. See if you get a reply tomorrow.
Microprocessor, Raspberry Pi & Arduino Hacker
Mainframe database troubleshooter
MQTT Evangelist
Twitter: @DougieLawson

Since 2012: 1B*5, 2B*2, B+, A+, Zero*2, 3B*3

Please post ALL technical questions on the forum. Do not send private messages.

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TLoATDaE
Posts: 6
Joined: Sun Jul 16, 2017 1:48 pm

Re: Mpeg license not received even after 5 days

Sun Sep 10, 2017 12:58 pm

I recently had a similar experience when I ordered my second set of licenses for another Pi.
Turns out my Spam filter took the message and dumped in my Junk Mail folder on me!

So, in a nutshell, try having a peek in your junk/spam folder for it. You just might find it there.

This is a recent experience for me (August 29th '17). I was concerned when mine didn't show up, since my first order went so smoothly, but the second seemed to disappear.

Good luck!

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