GadgetUK
Posts: 61
Joined: Thu Jan 19, 2012 6:02 pm

Pi A+ Pricing

Fri Nov 14, 2014 11:02 am

As some of you may be aware RS have reduced their pricing to match others, here's the response I got when I asked about getting a refund for the difference.
Paula: Hi Stuart.
Stuart: Ref order *****
Paula: How may I help with this?
Stuart: I see that you have reduced the price of Pi A+ to a more reasonable £15.50, is there any plan to refund those that paid the higher price at the start of the week ?
Paula: Let me check your order, I wont be a moment.
Paula: Unfortnutely we would be unable to refund the difference of this as the price was reduced by our suppliers after the order was placed, apologies for this.
Anyone from the Foundation care to comment ?

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RaTTuS
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Re: Pi A+ Pricing

Fri Nov 14, 2014 11:22 am

I'm not sure how the foundation can comment on this
you probably have to take it up with higher level RS
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Ravenous
Posts: 1956
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Location: UK

Re: Pi A+ Pricing

Fri Nov 14, 2014 11:27 am

Depends. Why did they reduce the price - because the Foundation chased them for charging too much in the first place? (These things are supposed to be around "$20" after all.)

jamesh
Raspberry Pi Engineer & Forum Moderator
Raspberry Pi Engineer & Forum Moderator
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Re: Pi A+ Pricing

Fri Nov 14, 2014 11:39 am

They were chased, as the price was supposed to be $20ish.

But, the contract is between the buyer and RS, and the Foundation cannot interject in to that legal arrangement, so this is between the buyer and RS I am afraid. I really don't know why RS would refuse that refund, but they are within their rights. The buyer agreed to the original price. In much the same way, would you go in to Tesco and ask for a refund if sherbet lemons are cheaper this week than last?
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fruitoftheloom
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Re: Pi A+ Pricing

Fri Nov 14, 2014 12:13 pm

Caveat Emptor ;)
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