PaulCheffus
Posts: 381
Joined: Tue May 29, 2012 2:51 pm
Location: Lincolnshire UK

Re: Order and Shipping update from RS & Allied

Tue Jul 17, 2012 9:25 pm

Montala wrote:
PaulCheffus wrote:Hi

I would suggest they are only a couple of days behind. 71500 was scheduled for 15 July which was only two days ago and order numbers around 68xxx are currently being shipped.

Cheers

Paul
Sorry Paul, I keep reading that table wrongly, for some reason, so I suppose it only a few days really, as mine should have been shipped last week.

It will be interesting to see if ParcelForce's 'Express 24 service' lives up to its name or not... assuming of course that my order did actually leave RS today! :)
Hi

I got the email on the evening of 26 June, delivery was 28 June so about 36 hours in my case.

Cheers

Paul
Procrastination - The Thief of Time.

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Montala
Posts: 675
Joined: Mon Mar 05, 2012 11:54 pm
Location: Herefordshire (U.K.)

Re: Order and Shipping update from RS & Allied

Tue Jul 17, 2012 9:39 pm

PaulCheffus wrote: Hi

I got the email on the evening of 26 June, delivery was 28 June so about 36 hours in my case.

Cheers

Paul
Hi Paul,

I have a theory (which could well be wrong) that when RS send these emails out in the evening, they have already 'missed the post' as it were for that day, so those orders will not actually be shipped until the next (working) day and Parcel Force will then deliver them the day after that, thus meeting their 24 hour promise.

I will just have to wait and see what tomorrow brings... if anything!

adambialas
Posts: 12
Joined: Mon Jul 16, 2012 2:42 pm

Re: Order and Shipping update from RS & Allied

Wed Jul 18, 2012 10:06 am

What is wrong with RS Shipping system , I have seen information on this forum about complete delivery order 68XXX , and my Order is 687XX and i have no information. Can any one tell me what is wrong with my Order ???

PaulCheffus
Posts: 381
Joined: Tue May 29, 2012 2:51 pm
Location: Lincolnshire UK

Re: Order and Shipping update from RS & Allied

Wed Jul 18, 2012 11:20 am

adambialas wrote:What is wrong with RS Shipping system , I have seen information on this forum about complete delivery order 68XXX , and my Order is 687XX and i have no information. Can any one tell me what is wrong with my Order ???
Hi

You only need to worry if you see someone mention 688xx. The 68xxx above could have been anything from 000 to 999.

Cheers

Paul
Last edited by PaulCheffus on Wed Jul 18, 2012 11:28 am, edited 1 time in total.
Procrastination - The Thief of Time.

mraltair
Posts: 43
Joined: Mon May 28, 2012 12:00 pm
Location: Northants

Re: Order and Shipping update from RS & Allied

Wed Jul 18, 2012 11:20 am

adambialas wrote:What is wrong with RS Shipping system , I have seen information on this forum about complete delivery order 68XXX , and my Order is 687XX and i have no information. Can any one tell me what is wrong with my Order ???
I would hold out for at the very least another week. Then I would contact RS directly with the email details on the first page of this thread quoting '[email protected]' in the subject line. You're more likely to receive information that way than in this thread.

They will only tell you to wait if you contact them now.

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Montala
Posts: 675
Joined: Mon Mar 05, 2012 11:54 pm
Location: Herefordshire (U.K.)

Re: Order and Shipping update from RS & Allied

Wed Jul 18, 2012 2:30 pm

Just to clarify... my order number was actually 682xx and was delivered today, or at least it would have been if I had been 'at home' at the time!

I would certainly give them until the end of this week at least before you contact anyone, as (hopefully) you will receive an email in the next couple of days. It might even depend on how quickly you responded to their final 'invitation to order', but there is no reason why all orders should not be fulfilled.

rwill19050
Posts: 5
Joined: Mon Apr 16, 2012 5:07 pm
Contact: Website

Re: Order and Shipping update from RS & Allied

Wed Jul 18, 2012 6:43 pm

Well, this seems a bit of a 'mess'.
My order 432xx, acknowledged on 26/5/2012, expected 5 weeks.
Still waiting........... :(

rashidkhan
Posts: 6
Joined: Thu Jul 19, 2012 7:35 pm

Re: Order and Shipping update from RS & Allied

Thu Jul 19, 2012 7:36 pm

Hello Mike,

I read your post on this forum.

My order reference number is: 90873

I ordered on 21 Jun but still nothing has arrived, not even any emails.
I have no idea whats going on and when i called RS the lady said there is no department and there is no one who can answer my question regarding my order only the webpage and email address [email protected]
Can you please tell me where is my order?

Regards
Rashid

Raspberry wino
Posts: 49
Joined: Mon Mar 05, 2012 11:48 am

Re: Order and Shipping update from RS & Allied

Thu Jul 19, 2012 8:09 pm

Hooray - I got my 'delivery imminent' email this evening from ParcelForce. So it should come tomorrow or Monday.

I registered with RS probably 4-6th March.
Invitation to order received 1st June, ordered 6th June.
My order number was 726xx if that helps anyone.

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Montala
Posts: 675
Joined: Mon Mar 05, 2012 11:54 pm
Location: Herefordshire (U.K.)

Re: Order and Shipping update from RS & Allied

Thu Jul 19, 2012 8:52 pm

If you are in the UK (which I assume you are) you should receive it tomorrow, as it is a 24 hour service.

If you click on the tracking link tomorrow, it will hopefully say "Out for delivery", as mine did.

Unfortunately we were out the first time they called, but it does have to be signed for, so they called back again the next day, which was just as well, as their depot is about an hour's drive away!

It was very well packed too in a smart little foam lined cardboard box, inside a padded bag!

amberleaf123
Posts: 11
Joined: Sat Mar 03, 2012 5:34 pm
Contact: Website

Re: Order and Shipping update from RS & Allied

Thu Jul 19, 2012 9:19 pm

Raspberry wino wrote:Hooray - I got my 'delivery imminent' email this evening from ParcelForce. So it should come tomorrow or Monday.

I registered with RS probably 4-6th March.
Invitation to order received 1st June, ordered 6th June.
My order number was 726xx if that helps anyone.



Congrat's it will come tomorrow:D woop to you:D

netgeek2791
Posts: 1
Joined: Thu Jul 19, 2012 9:46 pm

Re: Order and Shipping update from RS & Allied

Thu Jul 19, 2012 9:51 pm

Germany, EU
registered on March 9th
ordered on May 31th
arrived on July 16th

poulanker
Posts: 1
Joined: Thu Jul 19, 2012 10:49 pm

Re: Order and Shipping update from RS & Allied

Thu Jul 19, 2012 10:56 pm

From Denmark
Registered: March 4th
PI ordered: May 18th
PI received: June 13th
Great service, I am totally satisfied :)

adambialas
Posts: 12
Joined: Mon Jul 16, 2012 2:42 pm

Re: Order and Shipping update from RS & Allied

Fri Jul 20, 2012 5:56 am

The power of DHL in 15 lines :

July 18, 2012 15:00 Birmingham - UK Shipment picked up
July 18, 2012 17:55 Birmingham - UK Processed at Birmingham - UK
July 18, 2012 19:36 Birmingham - UK Departed from DHL facility in Birmingham - UK
July 18, 2012 20:53 East Midlands - UK Arrived at DHL facility in East Midlands - UK
July 18, 2012 21:25 East Midlands - UK Processed at East Midlands - UK
July 18, 2012 23:21 East Midlands - UK Departed from DHL facility in East Midlands - UK
July 19, 2012 02:19 Leipzig - Germany Arrived at DHL facility in Leipzig - Germany
July 19, 2012 04:35 Leipzig - Germany Processed at Leipzig - Germany
July 19, 2012 06:11 Leipzig - Germany Departed from DHL facility in Leipzig - Germany
July 19, 2012 08:07 Gdansk - Poland Arrived at DHL facility in Gdansk - Poland
July 19, 2012 08:20 Gdansk - Poland Processed at Gdansk - Poland
July 19, 2012 09:04 Gdansk - Poland Departed from DHL facility in Gdansk - Poland
July 19, 2012 11:48 Gdansk - Poland Arrived at DHL facility
July 19, 2012 12:01 Gdansk - Poland With delivery courier
July 19, 2012 14:56 Gdansk - Poland Shipment delivered

Less the 24 hours , and I have my RPi from Birmingham :)) Thx for the service

Raspberry wino
Posts: 49
Joined: Mon Mar 05, 2012 11:48 am

Re: Order and Shipping update from RS & Allied

Fri Jul 20, 2012 7:55 am

amberleaf123 wrote:
Raspberry wino wrote:Hooray - I got my 'delivery imminent' email this evening from ParcelForce. So it should come tomorrow or Monday.

I registered with RS probably 4-6th March.
Invitation to order received 1st June, ordered 6th June.
My order number was 726xx if that helps anyone.



Congrat's it will come tomorrow:D woop to you:D
It's here.

Can't stop to chat - must play. :D

wallacebiy
Posts: 59
Joined: Wed May 16, 2012 2:00 pm

Re: Order and Shipping update from RS & Allied

Fri Jul 20, 2012 8:24 am

Yay !!

Delivery notification here !! it's with the Courier , which means they'll deliver to work this morning !!!


Everything as expected from me , 7 weeks from Order to delivery .



( Now to figure out what to do with it !!)

Tenge
Posts: 3
Joined: Mon Jul 09, 2012 2:00 pm

Re: Order and Shipping update from RS & Allied

Fri Jul 20, 2012 9:12 am

Tenge wrote:just received a shipment confirmation from farnell:
my order ORP034xxx from 10-MAY-12 will be delivered this week - juhuuu :D
Finally RPi arrived on July 19th - it took 10 days from UK to Germany. Obviously we live on different planets.
Anyway it's working perfect. :)

iscroman
Posts: 67
Joined: Thu Jul 05, 2012 4:59 pm
Location: Villahermosa, Tabasco, México

Re: Order and Shipping update from RS & Allied

Fri Jul 20, 2012 1:58 pm

DHL Rules! :lol:
adambialas wrote:The power of DHL in 15 lines :

July 18, 2012 15:00 Birmingham - UK Shipment picked up
July 18, 2012 17:55 Birmingham - UK Processed at Birmingham - UK
July 18, 2012 19:36 Birmingham - UK Departed from DHL facility in Birmingham - UK
July 18, 2012 20:53 East Midlands - UK Arrived at DHL facility in East Midlands - UK
July 18, 2012 21:25 East Midlands - UK Processed at East Midlands - UK
July 18, 2012 23:21 East Midlands - UK Departed from DHL facility in East Midlands - UK
July 19, 2012 02:19 Leipzig - Germany Arrived at DHL facility in Leipzig - Germany
July 19, 2012 04:35 Leipzig - Germany Processed at Leipzig - Germany
July 19, 2012 06:11 Leipzig - Germany Departed from DHL facility in Leipzig - Germany
July 19, 2012 08:07 Gdansk - Poland Arrived at DHL facility in Gdansk - Poland
July 19, 2012 08:20 Gdansk - Poland Processed at Gdansk - Poland
July 19, 2012 09:04 Gdansk - Poland Departed from DHL facility in Gdansk - Poland
July 19, 2012 11:48 Gdansk - Poland Arrived at DHL facility
July 19, 2012 12:01 Gdansk - Poland With delivery courier
July 19, 2012 14:56 Gdansk - Poland Shipment delivered

Less the 24 hours , and I have my RPi from Birmingham :)) Thx for the service

jdeiro
Posts: 1
Joined: Mon Jul 16, 2012 6:40 pm

Re: Order and Shipping update from RS & Allied

Fri Jul 20, 2012 2:58 pm

I have to say I am very disappointed with RS.

I've placed my order on May 18th and, to this date, I didn't receive any updates on it.

I don't know if it was sent, I don't have a tracking number, nothing.

I've sent countless emails to [email protected], and the only response I received was asking me if I had received the Pi, which I evidently had not.

I sincerely don't know what else to do, since there is no phone number available and they simply ignore my emails.

It seems that I threw away some money...

Roalush
Posts: 66
Joined: Sat Jun 02, 2012 9:31 am

Re: Order and Shipping update from RS & Allied

Fri Jul 20, 2012 4:29 pm

jdeiro wrote:I have to say I am very disappointed with RS.

I've placed my order on May 18th and, to this date, I didn't receive any updates on it.

I don't know if it was sent, I don't have a tracking number, nothing.

I've sent countless emails to [email protected], and the only response I received was asking me if I had received the Pi, which I evidently had not.

I sincerely don't know what else to do, since there is no phone number available and they simply ignore my emails.

It seems that I threw away some money...
It seems like you are not going to get it. Cancell the order, that way you will know at least if it was shipped or not (they will ask you to return the product).

sam1414
Posts: 1
Joined: Fri Jul 20, 2012 5:17 pm

Re: Order and Shipping update from RS & Allied

Fri Jul 20, 2012 5:48 pm

Hi,

My order reference is 1019xx, i ordered at June 23, but i still not get any email about shipping, so i want to know when will i receive my raspberry pi? Please help, thank you so much.

Sam

mraltair
Posts: 43
Joined: Mon May 28, 2012 12:00 pm
Location: Northants

Re: Order and Shipping update from RS & Allied

Fri Jul 20, 2012 7:20 pm

sam1414 wrote:Hi,

My order reference is 1019xx, i ordered at June 23, but i still not get any email about shipping, so i want to know when will i receive my raspberry pi? Please help, thank you so much.

Sam
You should have received a confirmation email after you placed your order giving you a lead time and order number. After that you won't receive anything until a dispatch email when they send it out for delivery.

As you have a order reference I see you got the first so now it's time to play the waiting game. There's no need to worry, your order won't be ready to be dispatched for a while yet.

kyo01ex
Posts: 4
Joined: Wed Jul 04, 2012 7:22 pm

Re: Order and Shipping update from RS & Allied

Fri Jul 20, 2012 8:18 pm

jdeiro wrote:I have to say I am very disappointed with RS.

I've placed my order on May 18th and, to this date, I didn't receive any updates on it.

I don't know if it was sent, I don't have a tracking number, nothing.

I've sent countless emails to [email protected], and the only response I received was asking me if I had received the Pi, which I evidently had not.

I sincerely don't know what else to do, since there is no phone number available and they simply ignore my emails.

It seems that I threw away some money...
I agree with you

Registered: Feb. 29th
time to order: May 4th
PI ordered: May 12th
order reference: 486X, estimated delivery in 7 days

I waited 2 months for delivery, but RS never did. emails are ignored.

So I canceled my order on July 12 (http://authenticate.rsdelivers.com/stat ... tions.aspx)

refund of payment will be in 14 days, I hope that RS complies with this date

aTTila
Posts: 7
Joined: Wed Jul 11, 2012 5:07 am

Re: Order and Shipping update from RS & Allied

Sat Jul 21, 2012 4:52 am

Raspberry wino wrote:Hooray - I got my 'delivery imminent' email this evening from ParcelForce. So it should come tomorrow or Monday.

I registered with RS probably 4-6th March.
Invitation to order received 1st June, ordered 6th June.
My order number was 726xx if that helps anyone.
Hmmm, my order number is 710xx, ordered on the 4th of June and have heard nothing. Should I be contacting RS?

Frog Pi
Posts: 29
Joined: Tue May 22, 2012 5:26 pm
Location: France

Re: Order and Shipping update from RS & Allied

Sat Jul 21, 2012 8:28 am

kyo01ex wrote: Registered: Feb. 29th
time to order: May 4th
PI ordered: May 12th
order reference: 486X, estimated delivery in 7 days

I waited 2 months for delivery, but RS never did. emails are ignored.

So I canceled my order on July 12 (http://authenticate.rsdelivers.com/stat ... tions.aspx)

refund of payment will be in 14 days, I hope that RS complies with this date
Let us know if you get your refund. I am on the verge of cancelling too; I ordered on the 19th of May and, whilst RS have responded that they are looking into it, I still have received no despatch notification or delivery.

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