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Where in the RS line were you?

Posted: Wed Jun 13, 2012 9:05 am
by steveM
Where are we up to in the line for receiving Pis from RS? Lots of people have already commented that they expressed an interest very early on and have received theirs. I expressed an interest on 3rd March and was wondering how close I am.

Re: Where in the RS line were you?

Posted: Wed Jun 13, 2012 9:08 am
by redhawk
I expressed my interested on the 4th of March and was invited to order 2 weeks ago.
It sounds like you've been left behind or your invitation got lost somehow.

Richard S.

Re: Where in the RS line were you?

Posted: Wed Jun 13, 2012 9:11 am
by SN
Expressed an interest on 3rd March
Got invite to order on 17th May (and ordered that day)
Delivered 7th June

I'd say you've been left behind - have you been getting regular weekly emails from RS?

Re: Where in the RS line were you?

Posted: Wed Jun 13, 2012 9:34 am
by finnw
I submitted the "register interest" form at 06:02 on the day of release, received an invitation to order on May 5th, it arrived on the 8th.

Re: Where in the RS line were you?

Posted: Wed Jun 13, 2012 9:51 am
by steveM
This is what I thought although I still get update emails from RS.

The last email I received from RS said they were going allow us to see our position in the queue. Is that the last email they sent? If I have stopped receiving their emails then this is a sure sign my order email got lost!

Re: Where in the RS line were you?

Posted: Wed Jun 13, 2012 2:05 pm
by redhawk
I would suggest you contact [email protected] when I was inquiring about my invite status she was able to confirm my email address and which customers they were dealing with.
I'm sure if your invite got lost (check your spam folder if applicable) she should be able to sort you out with another invite request..

Richard S.

Re: Where in the RS line were you?

Posted: Wed Jun 13, 2012 2:25 pm
by steveM
Thanks.
Armed with the details I got from this thread I fired an email off to RS and got the "look at the FAQ" reply.
I quoted the message reference number and resent it earlier this morning. I'll give them a day to reply to that then try again with a [email protected] email address.

Re: Where in the RS line were you?

Posted: Wed Jun 13, 2012 2:30 pm
by TimG
Did you order any accessories with your RPi? Last time I looked EU power supplies were out of stock, which may be holding up some orders.

Re: Where in the RS line were you?

Posted: Wed Jun 13, 2012 2:39 pm
by whiteshepherd
On release night after the sites came back online I got my interest registered. Not long after I was allowed to order and they took my credit card info. However RS halted the all shipping until standards testing was complete and my Pi never arrived. A week ago I finally got another invite to buy a Raspberry Pi but they had to take my credit card info again. So I'm hoping the second order will come through soon.

Despite the initial problems, the demand and production hurdles have been so exceptional I understand the huge undertaking this has been and applaud the hard work Raspberry Team and RS has done for getting this all going as quickly as they did with the hurdles they had to overcome.

If you don't hear it enough. Thanks to all of you! Gene

Re: Where in the RS line were you?

Posted: Wed Jun 13, 2012 9:20 pm
by liz
Thank you Gene - we really, really appreciate it when someone comes out with something like that, (especially in a thread about orders)!

Re: Where in the RS line were you?

Posted: Wed Jun 13, 2012 9:44 pm
by 600stu
I registered interest at 11.30pm on the 3rd of March. Got invite to order on the 22nd May.

Ordered on the 24th of May and waiting extremely patiently for my lovely pi to arrive!!

Order number 34XXX hope it comes soon. 8-)

Re: Where in the RS line were you?

Posted: Thu Jun 14, 2012 9:29 am
by sika64
I registered interest on March 9th, but I haven't heard from RS except news updates. Should I contact them or wait some more?

Re: Where in the RS line were you?

Posted: Thu Jun 14, 2012 11:01 am
by steveM
What was the last news update you received from RS. Mine was about the posibility of allowing people to see their position on line. Have there been more since that one?

Thanks

Re: Where in the RS line were you?

Posted: Thu Jun 14, 2012 5:21 pm
by sika64
steveM wrote:What was the last news update you received from RS. Mine was about the posibility of allowing people to see their position on line. Have there been more since that one?

Thanks
The last email I got from RS was on 30/05:

Dear customer,

As you will know by now, many people have been invited to place their orders. We know the big questions you are asking are: “where am I in your queue?” and “when will I be able to place my order?” We are currently working to give you an indication of where you are in the queue and likely delivery times and hope to share this with you shortly. We are also increasing our website capacity to enable us to invite you to place your order as soon as possible.

While you wait, why not check out just what the Raspberry Pi model B board is capable of by watching our compliance engineers have some fun demonstrating Quake, or see a Raspberry Pi-powered XBMC Media Centre. Also, find out what happened when Eben and Liz visited Maker Faire in the US.

Don’t forget to give us your views on DesignSpark and as always we will be regularly updating our FAQs

Thank you for your continued interest and patience.

Re: Where in the RS line were you?

Posted: Thu Jun 14, 2012 6:29 pm
by steveM
Thanks. That's the last one I got so at least I know I'm still in the system PHEW!!! :D

Re: Where in the RS line were you?

Posted: Thu Jun 14, 2012 6:53 pm
by mraltair
sika64 wrote:I registered interest on March 9th, but I haven't heard from RS except news updates. Should I contact them or wait some more?
If you ordered with RS I'd wait some more. This is what [email protected] emailed me:
We've located a registration in your name on 2012-03-06 at 10:12:30. You will be in the next batch of invitations we send out, which is likely to be next week.
Obviously, I don't know how big that batch is or how many orders were made between mine and yours but I'm sure they're coming. :)

Re: Where in the RS line were you?

Posted: Thu Jun 14, 2012 7:19 pm
by sika64
mraltair wrote:
sika64 wrote:I registered interest on March 9th, but I haven't heard from RS except news updates. Should I contact them or wait some more?
If you ordered with RS I'd wait some more. This is what [email protected] emailed me:
We've located a registration in your name on 2012-03-06 at 10:12:30. You will be in the next batch of invitations we send out, which is likely to be next week.
Obviously, I don't know how big that batch is or how many orders were made between mine and yours but I'm sure they're coming. :)
Next week would be amazing 8-)

Re: Where in the RS line were you?

Posted: Thu Jun 14, 2012 9:50 pm
by jasonslack
I am number 219xx and they informed me that mine has been dispatched however it's not arrived yet.