Dr4g0nM4st3r
Posts: 2
Joined: Thu May 31, 2012 8:23 am

Fault on Preorder Page..

Thu May 31, 2012 8:31 am

Hello,

i preordert on this Page.. -> http://authenticate.rsdelivers.com/ and there is a Bug.
If you Check the "Company Delivery Address" and fill it, than uncheck the Company Address. Now is the company textfield hidden again.

BUT!

In the Order-Conformation Mail, is the Company Address still activ.
So your Delivery Address is wrong... you got the Private Address without!!! First and Lastname... but it shows the Company name... so you raspberry pi cant delivered, because the company is not at your private address...

and you CANT change the Delivery address... only cancel the order....

if someone can help me... please responde :P

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stevepdp
Posts: 285
Joined: Fri Oct 28, 2011 7:41 am
Contact: Website Twitter

Re: Fault on Preorder Page..

Thu May 31, 2012 8:33 am

I think you may be best off contacting RS directly about this.

See the contact details page here.

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RaTTuS
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Joined: Tue Nov 29, 2011 11:12 am
Location: North West UK
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Re: Fault on Preorder Page..

Thu May 31, 2012 8:33 am

mailing RS will probbaly get you a lot farther than asking here
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Dr4g0nM4st3r
Posts: 2
Joined: Thu May 31, 2012 8:23 am

Re: Fault on Preorder Page..

Thu May 31, 2012 8:46 am

i tried this already... but RS told me, that he cant do nothing, because the orders goes directly to raspberrypi.org (the manufactur). so i need help from the raspberry foundation... :(

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scep
Posts: 1062
Joined: Sun Nov 20, 2011 8:53 am

Re: Fault on Preorder Page..

Thu May 31, 2012 9:15 am

Dr4g0nM4st3r wrote:i...the orders goes directly to raspberrypi.org
:(
This isn't true - all orders and logistics are dealt with by RS - the Raspberry Pi website and domain is not involved at all.

I can only suggest that you contact them again and speak to someone else, because what you have been told is wrong.

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abishur
Posts: 4477
Joined: Thu Jul 28, 2011 4:10 am
Location: USA
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Re: Fault on Preorder Page..

Fri Jun 01, 2012 4:54 pm

Dr4g0nM4st3r wrote:i tried this already... but RS told me, that he cant do nothing, because the orders goes directly to raspberrypi.org (the manufactur). so i need help from the raspberry foundation... :(
Sounds like you talked with someone who had some bad information.
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