misox12
Posts: 13
Joined: Wed May 23, 2012 12:20 pm

Farnell - serious company?

Wed May 30, 2012 9:11 pm

Hello,
I am not sure if Farnell is serious company. I will never ever order something from them.

Me:
I. Last email I received from Farnell was saying, that package will be shipped via UPS.
II. My package arrived after the week via Royal Mail
III. Farnell charged 40.36 € from my credit card

My friend (from the same city):
I. Ordered one raspberry from Farnell and another one from RS Components
II. This time Farnell charged 39.93 € from his credit card (randomly?)
III. RS Components charged ONLY 39.16 € and shipped him raspberry via DHL curier !!!

I will also contact Farnell company, but can someone say me how:
1.) Farnell can charge 2x different price for the same product+shipping ?
2.) Farnell can charge more then RS Components and ship item (cheaper) by Royal Mail ?

User avatar
SN
Posts: 1014
Joined: Mon Feb 13, 2012 8:06 pm
Location: Romiley, UK
Contact: Website

Re: Farnell - serious company?

Wed May 30, 2012 9:18 pm

what are you arguing about tiny cents differences for - its just the exchange rate fluctuations thats all - remember we in the UK were not so stupid as to join in the euro debacle
Steve N – binatone mk4->intellivision->zx81->spectrum->cbm64->cpc6128->520stfm->pc->raspi ?

User avatar
bigsi111
Posts: 66
Joined: Thu Apr 19, 2012 8:50 am

Re: Farnell - serious company?

Wed May 30, 2012 9:20 pm

The price difference could be based on the exchage rate on the date of original order. The difference is button, so why make such a fuss?

misox12
Posts: 13
Joined: Wed May 23, 2012 12:20 pm

Re: Farnell - serious company?

Wed May 30, 2012 9:26 pm

Ok, you are right, I wrote it maybe more offensive than you should. But it's not about cents, it's about principle. Both orders were made the same day (+- 10minutes). Still I don't understand issue about Royal/UPS shipping.

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scep
Posts: 1062
Joined: Sun Nov 20, 2011 8:53 am

Re: Farnell - serious company?

Wed May 30, 2012 9:29 pm

misox12 wrote:Hello,
I am not sure if Farnell is serious company.
Yes, they are.

Closing.

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