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Re: RS Order form authorisation code input

Posted: Thu Apr 12, 2012 5:29 pm
by werner
Not sure if anybody else has got this email form RS< but the page they link to has an input form for "authorisation code"  (as supplied in the email) but I am unable to type/paste anything into this box...

Using Chrome and IE (spawn of satan)

Anybody else experiencing this?

Re: RS Order form authorisation code input

Posted: Thu Apr 12, 2012 5:34 pm
by mburns02
I'm having exactly the same issue.

Re: RS Order form authorisation code input

Posted: Thu Apr 12, 2012 5:34 pm
by nimdy
Yup I've just had this too. Not working in FF, IE or on two other machines

Re: RS Order form authorisation code input

Posted: Thu Apr 12, 2012 5:37 pm
by chickey
Me too, think it must be an error on their website.

Interesting it's on a first come first served basis even with the reservation code, wonder if they've only sent out reservations which match the initial stock they are getting or have they sent this out to the first 5k or so say ?

Re: RS Order form authorisation code input

Posted: Thu Apr 12, 2012 5:41 pm
by louisb
Wow things are really starting to happen now.

I _guess_ they have disabled it until they are ready to ship, as RS will only take your money when they have stock they can ship.

Just wondering when did you register with RS?

Re: RS Order form authorisation code input

Posted: Thu Apr 12, 2012 5:44 pm
by shirro
The input is disabled and I don't see any javascript to enable but I couldn't be bothered looking too thoroughly. I expect my Element14 order will arrive before I get an email from RS.

Re: RS Order form authorisation code input

Posted: Thu Apr 12, 2012 5:46 pm
by northwarks
Same here so close but yet so far ....

Re: RS Order form authorisation code input

Posted: Thu Apr 12, 2012 5:53 pm
by liz
I've only just heard about this - I checked with RS, and they're aware there's a problem. They're trying to fix it as fast as they can.

Re: RS Order form authorisation code input

Posted: Thu Apr 12, 2012 5:54 pm
by northwarks
I assume this is the offending code ...but I'm no expert:

<input name="ctl00$pageContentHolder$txtPromoCode" type="text" id="ctl00_pageContentHolder_txtPromoCode" disabled="disabled" class="txtPromoCode" />  

Re: RS Order form authorisation code input

Posted: Thu Apr 12, 2012 5:54 pm
by Tass
chickey said:


Me too, think it must be an error on their website.

Interesting it's on a first come first served basis even with the reservation code, wonder if they've only sent out reservations which match the initial stock they are getting or have they sent this out to the first 5k or so say ?



My guess is this is only for the initial stock - I was pretty early and haven't received an email...

Re: RS Order form authorisation code input

Posted: Thu Apr 12, 2012 6:04 pm
by northwarks
I got in about 6.05am on launch day just before all the sites went down ....

Re: RS Order form authorisation code input

Posted: Thu Apr 12, 2012 6:06 pm
by nick.mccloud
northwarks said:


I assume this is the offending code ...but I'm no expert:

<input name="ctl00$pageContentHolder$txtPromoCode" type="text" id="ctl00_pageContentHolder_txtPromoCode" disabled="disabled" class="txtPromoCode" />  

ASP.NET - now that's the very definition of offensive code!

Re: RS Order form authorisation code input

Posted: Thu Apr 12, 2012 6:07 pm
by shirro
northwarks said:


I assume this is the offending code …but I'm no expert:


There are several horrible Microsoft web form javascript files one of which has a function to enable form elements. Not having an email it is hard to know if you need some special url to trigger things. I am not really caring too much. Element14, you have had my card for six weeks - just take my money.

Re: RS Order form authorisation code input

Posted: Thu Apr 12, 2012 6:08 pm
by liz
We're getting reports that it's working again now.

Re: RS Order form authorisation code input

Posted: Thu Apr 12, 2012 6:09 pm
by werner
it says "enter store" but just loops and goes nowhere for me. code input box works though.

Re: RS Order form authorisation code input

Posted: Thu Apr 12, 2012 6:09 pm
by werner
it says "enter store" but just loops and goes nowhere for me. code input box works though.

Re: RS Order form authorisation code input

Posted: Thu Apr 12, 2012 6:12 pm
by TheShack
northwarks said:


I got in about 6.05am on launch day just before all the sites went down ....


So did I but haven't received my e-mail

Re: RS Order form authorisation code input

Posted: Thu Apr 12, 2012 6:13 pm
by northwarks
Yes it does now .... looks like they have someone working on it  . . .

Re: RS Order form authorisation code input

Posted: Thu Apr 12, 2012 6:15 pm
by mburns02
werner said:


it says "enter store" but just loops and goes nowhere for me. code input box works though.


Yup having the same issue

Re: RS Order form authorisation code input

Posted: Thu Apr 12, 2012 6:18 pm
by S0litaire
not working for me either

which is lucky... ^_^ (no cash) Boo!!

Re: RS Order form authorisation code input

Posted: Thu Apr 12, 2012 6:24 pm
by Wizzard
Same here, code box works but I cant enter store.

Re: RS Order form authorisation code input

Posted: Thu Apr 12, 2012 6:24 pm
by shirro
Hah. Click on Cancel order (bottom) then on the shopping cart (top right) and you get an error page with links to the people responsible for building this trash. Must be a proud moment for them.

Re: RS Order form authorisation code input

Posted: Thu Apr 12, 2012 6:34 pm
by Tass
TheShack said:


northwarks said:


I got in about 6.05am on launch day just before all the sites went down ....


So did I but haven't received my e-mail



I was pretty sure I got my 'registration' in at 6:03, but I must've been wrong on the time.  Either that, or they are assigning stock by territory - i.e. 06:05 US would come before 06:03 UK.  Who know.  I'm sure I'll get an email sooner or later - a few days isn't the end of the world.

Re: RS Order form authorisation code input

Posted: Thu Apr 12, 2012 6:45 pm
by Karmeck
Tass said:


TheShack said:


northwarks said:


I got in about 6.05am on launch day just before all the sites went down ....


So did I but haven't received my e-mail


I was pretty sure I got my 'registration' in at 6:03, but I must've been wrong on the time.  Either that, or they are assigning stock by territory - i.e. 06:05 US would come before 06:03 UK.  Who know.  I'm sure I'll get an email sooner or later - a few days isn't the end of the world.


I got a mail as well, Sweden. I to have the loop issu.

Re: RS Order form authorisation code input

Posted: Thu Apr 12, 2012 6:58 pm
by ianm1981
ok it just let me into the order page, added the pi and a couple of SD cards then went to checkout it threw an error now it says my codes invalid and wont let me back in. worried now!