The admins here may be suffering from noob and discussion fatigue. It happens to every forum trying to provide information on a particular product or service sooner or later. The trick is to recognize it, or the forum will become progressively useless. The admins get understandably tired of repeatedly answering the same questions, or at least what they perceive as being the same questions. Sometimes, it's not actually the case, a noob just chooses unfortunate wording. It probably doesn't help when admins try to decompress by taking a well-earned vacation and wind up doing things like injuring their leg while tempting Murphy by sliding down a mountain on slippery boards
One way to avoid noob fatigue is to rely on forum members to answer questions and point noobs to the not-always-obvious resources, while the admins take care of the spam, troubleshooting, and other more system-oriented tasks that only they can perform. Telling a noob the question has been asked and answered a million times before and they should use the Wordpress search function is just asking for trouble. Even some of the admins admit it's nearly worthless, and there are way too many redundant threads/posts when results are found.
Pointing noobs at the Google search field isn't always a solution either, as Wordpress suppresses it on mobile devices (even on tablets with plenty of screen real estate) along with the entire right column containing the partner logos, Twitter posts, Wordpress archives, etc. If a desktop/laptop browser window is sized narrowly enough, the right Wordpress column winds up below all of the posts/comments, which can take a year to scroll through on the home page or the posts/comments one level deeper from there. Wordpress has some other idiosyncracies that I won't bother repeating here. What may seem obvious to some people isn't necessarily so for others, and it's not their fault.
The RasPi Foundation and forum are also now associated with The Missing Toys Club since an extremely large (and still growing) number of people have been waiting for upwards of a year for the boards to become available. That customer frustration adds to the admin fatigue factor and more likely multiplies it, maybe even makes it exponential, putting everyone even more on-edge than is typical. Every additional delay is making customers that much more critical and the admins feel obligated to respond, which seldom ends well since there's a tendency for the rhetoric to escalate quickly. Obviously, this problem will go away once supply catches up with demand, but, that's a long ways off.
The text-based nature of forums also doesn't help at all, as upwards of 90% of interpersonal communication is lost when facial expressions, body language, vocal inflection, etc., aren't exchanged. Attempts at humor, especially wry humor, often aren't received as intended. There are probably also cultural differences that aren't perceived when people from various places are randomly tossed together with no context. On top of everything else, this means the admins should probably be going through police hostage negotiator and suicide hotline training in order to be able to adequately deal with the range of emotions encountered here. It's always more helpful to assume the best and try not to go ugly early just because there's an honest (and all too often, passionate) difference of opinion.
This wound up a lot longer than intended, and I was just making some observations that I hope might be helpful in seeing things from other perspectives. Thanks for your time and the effort needed to keep the ship away from the icebergs.