jamesh wrote: ↑
Tue Jul 02, 2019 9:38 pm
RPIgoodSBC wrote: ↑
Tue Jul 02, 2019 9:05 pm
A company should not charge what it can not send
jamesh wrote: ↑
Tue Jul 02, 2019 9:01 pm
They are doing the same as everyone else, waiting for shipments from the factory.
We are currently making over 15000 Pi4 PER DAY and increasing, and are trying to catch up with demand.
. So simple.
When I placed the order there was stock and the order was processed correctly, therefore there is no excuse.
Bad forecast of the amount of work or sell what you do not have.
Are you sure you have been charged? IIRC, charging is only down when the item is dispatched.
Paid with Paypal and receipt of both Paypal and Pimoroni to which I just sent a message now that I hope them answer before 24 hours.
My money is in the pocket of Pimoroni.
It is unacceptable that a client is not answered.
It has been more than 24 hours since my first email.
My first email was redacted from Pimoroni web.My second email few minutes ago was send from my gmail account.
Looks like this the order confirmation from Pimoroni...
We've received your order (#PIXXXXXX)!
Pimoroni Ltd [email protected]
a través de shopify.com
mar., 25 jun. 14:46 (hace 7 días)
We're sending this email to confirm we've received your order and processed the payment.
Our post room ninjas will soon be picking and packing your order
and you'll receive another confirmation email as soon as it's been shipped.
The address we're sending your order to via International Standard (Correos, 10-14 business days) is:
In my order panel web from Pimoroni looks like this...
June 25, 2019
Preparing for dispatch
International Standard (Correos, 10-14 business days)