padungsak
Posts: 3
Joined: Mon Aug 20, 2018 9:28 am

RPi3 's usb port fail

Mon Aug 20, 2018 10:04 am

Hi All,

Mouse and keyboard does not work properly when connect to my pi3 modelB's usb port. It worked perfectly a day ago. But wifi dongle can process as usual.

dmesg show below

Code: Select all

[ 3410.013515] usb 1-1.2: new high-speed USB device number 13 using dwc_otg
[ 3410.433512] usb 1-1.2: new high-speed USB device number 14 using dwc_otg
[ 3410.564338] usb 1-1.2: New USB device found, idVendor=2001, idProduct=3310
[ 3410.564353] usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 3410.564361] usb 1-1.2: Product: DWA-123 11n Adapter
[ 3410.564370] usb 1-1.2: Manufacturer: Realtek
[ 3410.564378] usb 1-1.2: SerialNumber: 1062EB2F3CFB
[ 3410.565354] Chip Version Info: CHIP_8188E_Normal_Chip_TSMC_D_CUT_1T1R_RomVer(0)
[ 3411.283796] MAC Address = 10:62:eb:2f:3c:fb
[ 3411.286188] IPv6: ADDRCONF(NETDEV_UP): wlan0: link is not ready
[ 3414.373526] usb 1-1.3: new low-speed USB device number 15 using dwc_otg
[ 3414.473523] usb 1-1.3: device descriptor read/64, error -32
[ 3414.693523] usb 1-1.3: device descriptor read/64, error -32
[ 3414.913528] usb 1-1.3: new low-speed USB device number 16 using dwc_otg
[ 3415.013521] usb 1-1.3: device descriptor read/64, error -32
[ 3415.233527] usb 1-1.3: device descriptor read/64, error -32
[ 3415.353628] usb 1-1-port3: attempt power cycle
[ 3416.013536] usb 1-1.3: new low-speed USB device number 17 using dwc_otg
[ 3416.453540] usb 1-1.3: device not accepting address 17, error -32
[ 3416.553537] usb 1-1.3: new low-speed USB device number 18 using dwc_otg
[ 3416.993551] usb 1-1.3: device not accepting address 18, error -32
[ 3416.993700] usb 1-1-port3: unable to enumerate USB device
Do you have any suggestion about this point?

Note: the mouse and keyboard work perfectly on my notebook

LTolledo
Posts: 729
Joined: Sat Mar 17, 2018 7:29 am

Re: RPi3 's usb port fail

Mon Aug 20, 2018 10:49 am

picture of the power supply unit please....
"Don't come to me with 'issues' for I don't know how to deal with those
Come to me with 'problems' and I'll help you find solutions"

Some people be like:
"Help me! Am drowning! But dont you dare touch me nor come near me!"

padungsak
Posts: 3
Joined: Mon Aug 20, 2018 9:28 am

Re: RPi3 's usb port fail

Mon Aug 20, 2018 11:35 am

Image
Attachments
test.jpg
power supply image
test.jpg (77.06 KiB) Viewed 139 times

drgeoff
Posts: 8611
Joined: Wed Jan 25, 2012 6:39 pm

Re: RPi3 's usb port fail

Mon Aug 20, 2018 11:40 am

Wireless mouse and keyboard set? With its own USB wireless dongle?

padungsak
Posts: 3
Joined: Mon Aug 20, 2018 9:28 am

Re: RPi3 's usb port fail

Mon Aug 20, 2018 12:23 pm

It not a wireless keyboard and mouse . It just a wire keyboard and mouse.

Note that the problem still exist even only mouse plug to RPi's usb port

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