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Issue with checking out of the Licence Key Store

Posted: Thu Mar 15, 2018 4:47 pm
by SimonWPi
We are aware that some customers are having problems at check out when attempting to purchase MPEG2 or WVC1 licence keys from the store.

We are currently working with the store support staff to resolve this issue as quickly possible.

If you receive an error saying "A shipping address for this order is incomplete." it has been recommended to try clearing your browsers cookies and cache and trying again.

We will post an update here when the issue has been resolved.

Re: Issue with checking out of the Licence Key Store

Posted: Fri Mar 16, 2018 1:56 am
by yoyoma2
Workaround here until the store is fixed.

Re: Issue with checking out of the Licence Key Store

Posted: Thu Mar 22, 2018 2:10 pm
by SimonWPi
This issue has now been resolved.