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4 - 5 months and still no Pi?
Posted: Thu Oct 18, 2012 10:03 am
by EvilEdenX
Hi there
I have lost the original receipt for my order... i have been waiting almost 4 - 5 months for my order to arrive in the UK. I still haven't heard a thing. The last email i had was a despatch note then i read something about it being delayed but this was over 2 months ago.
How can i find out what is happening to my order? I've emailed via the contact page but had nothing for 2 weeks!
Re: 4 - 5 months and still no Pi?
Posted: Thu Oct 18, 2012 10:36 am
by plugwash
Which company did you order from?
Re: 4 - 5 months and still no Pi?
Posted: Thu Oct 18, 2012 10:55 am
by EvilEdenX
plugwash wrote:Which company did you order from?
right just spent an hour looking through my paypal
the exact date was
30 Jun 2012 Payment To
RS Components Ltd
Re: 4 - 5 months and still no Pi?
Posted: Thu Oct 18, 2012 11:04 am
by MattHawkinsUK
Cancel the order with RS and order with CPC or Farnell.
Re: 4 - 5 months and still no Pi?
Posted: Thu Oct 18, 2012 11:08 am
by jamesh
OK, you need to ring RS components to find out what has happened to the order. Email doesn't appear to work very well in these circumstances, presumably since they must get so much mail. It much more difficult to ignore a phone call.
Re: 4 - 5 months and still no Pi?
Posted: Thu Oct 18, 2012 12:00 pm
by Starkey
EvilEdenX wrote:plugwash wrote:Which company did you order from?
right just spent an hour looking through my paypal
the exact date was
30 Jun 2012 Payment To
RS Components Ltd
I ordered a couple of days after you - July 2nd in fact.
Mine is due for delivery between 12th and 18th of November.
Not sure if this helps or not.
Good luck with any dealing with RS though, there are very few positive tales regarding them and PI's as far as I can tell
Re: 4 - 5 months and still no Pi?
Posted: Thu Oct 18, 2012 12:21 pm
by EvilEdenX
im going to cancel the order im not waiting till November! that's ridiculous!
Re: 4 - 5 months and still no Pi?
Posted: Thu Oct 18, 2012 1:19 pm
by Starkey
EvilEdenX wrote:im going to cancel the order im not waiting till November! that's ridiculous!
I was tempted to cancel, but was put off by some posts on here and elsewhere regarding getting refunds from RS.
It's your call here obviously, but in my case I'm too lazy to argue with them so will wait it out. They won't get any repeat custom from me though.
Re: 4 - 5 months and still no Pi?
Posted: Thu Oct 18, 2012 2:20 pm
by EvilEdenX
Ordered from CPC see if they won't let me down now
Re: 4 - 5 months and still no Pi?
Posted: Thu Oct 18, 2012 2:24 pm
by CPC.co.uk
EvilEdenX wrote:Ordered from CPC see if they won't let me down now
Hey
.. If you send your order reference to
social@cpc.co.uk then we can check that out for you?
Re: 4 - 5 months and still no Pi?
Posted: Thu Oct 18, 2012 2:55 pm
by EvilEdenX
CPC.co.uk wrote:EvilEdenX wrote:Ordered from CPC see if they won't let me down now
Hey
.. If you send your order reference to
social@cpc.co.uk then we can check that out for you?
Email sent
Re: 4 - 5 months and still no Pi?
Posted: Fri Oct 19, 2012 7:18 am
by CPC.co.uk
EvilEdenX wrote:Email sent
It looks like we've dispatched the majority of the order, including your Raspberry Pi, but not the power lead which will be following shortly, no real details on why but when we find out we'll post back
Re: 4 - 5 months and still no Pi?
Posted: Fri Oct 19, 2012 8:05 am
by EvilEdenX
cheers mate nice to see some good service!
Re: 4 - 5 months and still no Pi?
Posted: Fri Oct 19, 2012 8:11 am
by CPC.co.uk
EvilEdenX wrote:cheers mate nice to see some good service!
No worries, anything else we can help with just shout up
Re: 4 - 5 months and still no Pi?
Posted: Fri Oct 19, 2012 9:03 am
by EvilEdenX
I don't believe it. I rang RS yesterday and guess what's arrived today!! Now I'm going to have 2!
Re: 4 - 5 months and still no Pi?
Posted: Fri Oct 19, 2012 9:26 am
by MattHawkinsUK
Having more than one isn't a bad thing. You can devote one to a permanent task (XBMC etc) and one for development/experimentation.