Posts: 17
Joined: Tue Jun 19, 2012 6:20 pm
Location: Curitiba, Brazil

Cancelling an order with RS through PayPal

Fri Aug 03, 2012 6:54 pm

My order was done 4 weeks ago, with a expected wait time of 11 weeks. However, I sincerely don't trust RS anymore due to their lack of responses here and through email (even with Mike@RS as a subject) and the overwhelming quantity of complaints here. So, the question is if there is indeed a way to open a dispute to get my money back and cancel the order in a peaceful way, and how many days it takes to receive the money.

I want to order with Farnell and if possible, that someone sends to me via regular email (DHL would charge above an extra $40 here). Although this is OT, I would indeed enjoy if someone from UK is willing to help me with this Farnell shipment too.

Posts: 8
Joined: Thu Aug 02, 2012 3:25 am

Re: Cancelling an order with RS through PayPal

Sat Aug 04, 2012 12:27 pm

Hi, I also cancelled my order due to long shipping time and lack of responses. It has been 12 days for me but still no refund !!! :evil: . If you cancel your order then you will have to wait 14 days to get a refund. :o

To cancel your order like I did go to this link :
I live in the U.K.

http://authenticate.rsdelivers.com/stat ... tions.aspx

I am still waiting for my refund as well. I have already ordered from Farnel and they dispatched it within 2 days !!!!! :D :D :D :D :D :D :D :D :D :D :D :D . Read my post about farnell and rs components :D


http://www.raspberrypi.org/phpBB3/viewt ... 04#p139004

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