I've redacted Eben's personal email address above.
Pepedog: I'm very sorry that nobody got back to you to help, but I read the stuff that you were having trouble with, and it was not something that you should have needed help with, and wasn't stuff that you needed Raspberry Pi-specific info to deal with.
Right now, we're late. We're late because we have more to deal with at the moment than ten people can deal with, so we're giving all our resources to getting the boards out, and have been for a few months now. We reply to all the emails we can, but we all get more than we can answer every day, so if it's about something we know we can't help with directly (or that's already answered in the FAQ - PLEASE read the FAQ, everyone), we end up sticking it in a folder of stuff to answer later. I know some of the folks here think all we're dealing is forum database stuff and making the website pretty, so if we don't get back immediately, it's personal. It's not. I'm up to my elbows in factory resourcing, printers, case design, PR, a bajillion newspapers, investors, envelope stuffing, banks, employment agencies, logistics companies, resellers - *and* it's Christmas. If you don't get a response to an email, it's really not personal. I am just a bit thinly spread at the moment. The situation for Eben is even worse.
We have not been giving preferential treatment to any distros; we *have* had more interest and support from some distros than others (some distros we approached have only had one person asking for an alpha board back in the summer, and some didn't ask for any at all, while others brought tens of developers to meetings with us and have put big teams on Raspi spins), and although it's not up to me, I'm sure that'll inform the decision on what we lead with. We want you guys to port absolutely anything you want to the device; we want it to work for everyone who wants one, but if you want a specific distro, you'll have to support it yourself and do the heavy lifting yourselves.
Director of Communications, Raspberry Pi