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Why am I not getting forum reply notifications???

Posted: Mon Jun 08, 2015 11:01 pm
by Bosse_B
I have just noted that even though there has been not a single email sent to me as notification on replies to my latest threads in actual fact several have been posted!
I checked my posting preferences and I have it set to send a notification but I am not getting any such emails.
I have checked my junk email but there is nothing there either.
Next I tried to check what email my registration is set to, but I cannot find anywhere in my profile what the email used by the forum to send me messages is....
PLEASE, tell me how I can check/change my registered email address!

Re: Why am I not getting forum reply notifications???

Posted: Mon Jun 08, 2015 11:08 pm
by Bosse_B
OK, I found the place where I could edit the email address so I changed it to my gmail address.
Let's see if this solves the problem...

Re: Why am I not getting forum reply notifications???

Posted: Mon Jun 08, 2015 11:30 pm
by Douglas6
Did it work?

Re: Why am I not getting forum reply notifications???

Posted: Tue Jun 09, 2015 7:07 am
by Bosse_B
Yes, I received a notification on your reply! Thanks for replying so I could verify this!
I just wonder if the mailserver telia.com that hosts my email account is blocked?
I also do not get reply notifications on my newly created OSMC forum account! I used the same telia.com address there...
But it would be strange if a mobile and internet operator with millions of customers would get blocked....

Re: Why am I not getting forum reply notifications???

Posted: Tue Jun 09, 2015 8:19 am
by davidcoton
It's possible that telia.com blocks forum notifications, rating them as spam.

Re: Why am I not getting forum reply notifications???

Posted: Tue Jun 09, 2015 8:51 am
by Bosse_B
I don't believe that is the reason really...
1) I have logged on via the web interface to Telia and checked the junk email folder. Nothing there from either forum.
2) I have switched my email address on both the RPi and the OSMC forum to my gmail account and am now getting alerts.
3) I am receiving email alerts from the Kodi, OpenVPN, Swedroid and Embarcadero forums on my Telia email just fine.

Right now it seems like I have problems only with the RPi forum and the OSMC forum concerning alerts to telia.com.

It could be that Telia is not even accepting incoming emails from certain mailservers (like haggis.mythic-beasts.com from where the raspberrypi.org emails are sent and s3.stmlabs.com used by the OSMC forums)?
Maybe Telia has a blacklist on these sources?
Then they will not even reach the junk email folder on Telia....

Re: Why am I not getting forum reply notifications???

Posted: Tue Jun 09, 2015 8:52 am
by ame
davidcoton wrote:It's possible that telia.com blocks forum notifications, rating them as spam.
Right.

OP, do you have a spam folder at telia?

Re: Why am I not getting forum reply notifications???

Posted: Tue Jun 09, 2015 9:57 am
by Bosse_B
ame wrote: OP, do you have a spam folder at telia?
Our posts crossed....
Yes, I have a junk mail folder on the Telia server and it contains an assortment of junk, but nothing at all from these forums.
See my reply above yours.

Re: Why am I not getting forum reply notifications???

Posted: Tue Jun 09, 2015 11:18 am
by JimmyN
I had the same problem, I was receiving email notifications until March 31 and then they suddenly stopped. It seems raspberrypi.org switched servers on April 1 and that's when the problem started. I was using a Cox Communications email account and apparently it won't accept emails from the new server, they weren't in junk or spam folders, they never got that far. I changed email accounts and started getting notifications again.

I was thinking about changing my email notification back to cox.net, since that's my primary account, but with your post I'm glad I didn't go through the steps, since the problem obviously still exists. Here is the thread where I asked about the problem.
viewtopic.php?f=63&t=106582