ktb wrote:It looks melted to me, but what do I know? Why do people think something was dropped on it? It doesn't look dented or chipped to me. EDIT: I suppose it looks like there is a crack in it too.
I don't understand why people think I would drop something on it as well.
To me, it looks as though the markings on the chip melted down into that hole/indent. It may just be the photo, but it also looks like there is a hairline crack from the top left corner towards of the center of the chip. A better photo might help, but I'm not suggesting you need to post another photo.
It would have had to be a heavy and accurate blow for what other people are saying to make any sense, IMO.
If what you're saying is true, I would at least try to return it. However, if you have been using this Pi (B+?) as a media center, I wouldn't be surprised if you had been heavily overclocking/overvolting it. I can't say I support the idea of you trying to get a free replacement if that is the case.