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dstone
Posts: 4
Joined: Wed Mar 28, 2012 3:51 pm
Location: Vancouver, Canada

Re: March 30 shipments pushed to August 16?

Wed Mar 28, 2012 4:12 pm

Just wondering what is going on at Newark/element14.  (Maybe other resellers also, I'm not sure.)  I read Liz's post today about RS and a new online store, and that's all very exciting.  But I'm in Canada and placed my order on February 29.  The "Expected Ship Date" read "March 30" since the start.  That *should* be in two days!!  Excellent!

BUT, I just checked and it now says "Expected Ship Date: August 16".  What happened??

Any explanation?  Anyone else seeing this?

fakeplastic
Posts: 20
Joined: Fri Mar 16, 2012 1:27 am

Re: March 30 shipments pushed to August 16?

Wed Mar 28, 2012 4:26 pm

Yep, I am in Canada as well and mine was changed from April 2 to August 16 too.

Oh well. I need to work on my patience.

yaconsult
Posts: 33
Joined: Fri Mar 23, 2012 2:29 pm

Re: March 30 shipments pushed to August 16?

Wed Mar 28, 2012 4:36 pm

Me too.  I am in the US and ordered from element14 on the first day possible and had a ship date of March 30th as of last night.  Today I checked, and it says: Expected Ship Date 16 Aug 2012.  I am really bummed out.  8-(

SteveBuscemi
Posts: 1
Joined: Wed Mar 28, 2012 4:36 pm

Re: March 30 shipments pushed to August 16?

Wed Mar 28, 2012 4:40 pm

Yes, my March order got pushed until Aug 16 this morning as well.

If you search there's similar reports all over Twitter from orders around Mar 30/Apr 2.

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mkopack
Posts: 242
Joined: Mon Nov 07, 2011 8:46 pm

Re: March 30 shipments pushed to August 16?

Wed Mar 28, 2012 4:43 pm

Likewise... My date originally showed as May 14th (IIRC) then a couple days later changed to April 4th, then a few days after that - March 30... Today -Aug 16.

At this point, I have NO faith in any date. I just wish we'd get some SOLID information... If it's really been pushed that far back, then it's gotta be a significant issue being reworked. If it hasn't, and it's just a clerical screw up (it's happened before after all!) then it would make me feel a bit better to see some news of them actually shipping and getting into people's hands.

I've been a big supporter of this since last September, but my excitement is starting to wane given the black hole of info we've gotten this month, with nothing getting into people's hands. I realize the RPF is doing it's best, it's just frustrating when the dates are getting changed all over the place with no info on WHY.

dutchgypsy
Posts: 12
Joined: Thu Mar 08, 2012 5:23 pm

Re: March 30 shipments pushed to August 16?

Wed Mar 28, 2012 4:46 pm

this has become a joke. i have been checking every few hours as i have been excited the ship date was coming near and its now august 16th... im going to request a new card from my bank and give up on the order. this is sad and beyond annoying.

jbanks6424
Posts: 20
Joined: Mon Mar 19, 2012 2:54 am

Re: March 30 shipments pushed to August 16?

Wed Mar 28, 2012 4:48 pm

Countdown till this thread is locked....

3

2

1

Oh wait ...a new TWEET on this subject:

https://twitter.com/#!/Raspberry_Pi

"Some in the US are reporting an email saying your order has been moved back to August - not right, and we're getting it looked into."

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Jongoleur
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Location: O'erlooking the sea, and all those effin windfarms...

Re: March 30 shipments pushed to August 16?

Wed Mar 28, 2012 4:52 pm

Then you were all pygmalion lucky that you got a "first batch" place on the 29th.  Its possible that delivery dates have been pushed back due to the time its taking for the manufacturing company to fix their error.  The seemingly massive jump to August is probably to give them a margin so that they don't have to apologise again in two weeks (or whatever) time.

Now pipe down and stop whinging.
I'm just a bouncer, splatterers do it with more force.....

Newbie
Posts: 17
Joined: Tue Mar 06, 2012 8:00 am

Re: March 30 shipments pushed to August 16?

Wed Mar 28, 2012 5:00 pm

I was able to pre-order at 08:16 AM GMT on 2/29, was invited to order on 3/22 with an estimated ship date of 3/30, and when I just looked at my order on the Newark US site, it now says:
Expected Ship Date: 08/10/2012 Final Expected Ship Date: 08/10/2012

I haven"t received a single communication from Newark since the order was accepted on 3/22 that the board wasn"t going to ship on 3/30. Newark has charged my card two $1.00 charges (I think the second was supposed to be a deposit as part of a card validation process, but, as usual, they seem to have screwed up).

OK, I"m done being a nice, patient guy. Eben/Liz, I have $7,000,000 in funding available right now. Please tell me how I can order 200,000 Model B RasPi boards for myself and my friends here directly from the factory in China. I"m completely serious, and I will send the funds through the Foundation so that it can get its cut.

This is no longer cute, funny, or otherwise adorable. This is incompetence on a massive scale by everyone involved. I am ready to fix this problem, once and for all.

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liz
Raspberry Pi Foundation Employee & Forum Moderator
Raspberry Pi Foundation Employee & Forum Moderator
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Contact: Website

Re: March 30 shipments pushed to August 16?

Wed Mar 28, 2012 6:03 pm

Element14's head office in the UK is chasing up where the email came from. It's a mistake, and they're working on getting it sorted.

Newbie: very generous, but no thank you.
Director of Communications, Raspberry Pi

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