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RPIgoodSBC
Posts: 126
Joined: Tue Mar 20, 2018 11:37 am

Pimoroni response about shipping rpi4.

Wed Jul 03, 2019 10:19 am

Hi ...,

Looks like that one slipped through a crack somewhere, really sorry about that. I've given our postroom a heads up and we'll get it sent out for you as soon as we can, it should ship today for you.

Kind regards,

Matt
Matt Taylor <[email protected]> a través de freshdesk.com
responder a: Matt Taylor <[email protected]>
para: ...
fecha: 3 jul. 2019 12:05

James, please add this to the related post.Now...

https://www.raspberrypi.org/forums/view ... 3&t=244456

is locked.

A response is all that a client wants!
Time is no problem for me.
Money is no problem for me.
But lack of response is no go.

OK.Pimoroni.
End of problem.

Heater
Posts: 13908
Joined: Tue Jul 17, 2012 3:02 pm

Re: Pimoroni response about shipping rpi4.

Wed Jul 03, 2019 10:28 am

Goodness sake. What is all this moaning and whining about?

So delivery took more than a day. So what? Only to be expected given that:

1) This is a newly launched product.

2) It seems to be very popular and demand is huge.

3) I normally expect anything from anywhere to take a couple of weeks.

Yes, perhaps they could answer queries more promptly. Meh. I imagine they are pretty busy.

Give it up already. Get on with something more useful than cluttering the forum.
Memory in C++ is a leaky abstraction .

Andyroo

Re: Pimoroni response about shipping rpi4.

Wed Jul 03, 2019 10:34 am

Ah lad (cue Hovis music and grainy filter) we had to wait till the weekend t’geet to Post Office for a money order, post that off for a catalogue and then find out what we wanted to spend our pocket money on. Three or four weeks for a delivery :lol:

Y youngster don’t know ye are born!

YAWN - two weeks ago you did not even know they existed.

Bad customer service should be handled via CAB or Trading Standards and not here.

User avatar
RPIgoodSBC
Posts: 126
Joined: Tue Mar 20, 2018 11:37 am

Re: Pimoroni response about shipping rpi4.

Wed Jul 03, 2019 10:39 am

People, please read the thread before opinion.

https://www.raspberrypi.org/forums/view ... 3&t=244456

Heater
Posts: 13908
Joined: Tue Jul 17, 2012 3:02 pm

Re: Pimoroni response about shipping rpi4.

Wed Jul 03, 2019 10:43 am

What makes you think we did not?

If having one telling off by a moderator and thread locked is not a big enough whack with a clues stick I didn't know what is.
Memory in C++ is a leaky abstraction .

User avatar
RPIgoodSBC
Posts: 126
Joined: Tue Mar 20, 2018 11:37 am

Re: Pimoroni response about shipping rpi4.

Wed Jul 03, 2019 10:56 am

Heater wrote:
Wed Jul 03, 2019 10:43 am
What makes you think we did not?

If having one telling off by a moderator and thread locked is not a big enough whack with a clues stick I didn't know what is.
So delivery took more than a day. So what?

Delivery?

8 days and not shipping.

Response from Pimoroni...

Hi ...,

Looks like that one slipped through a crack somewhere, really sorry about that. I've given our postroom a heads up and we'll get it sent out for you as soon as we can, it should ship today for you.

Kind regards,

Matt

fecha: 3 jul. 2019 12:05

I am waiting since Tuesday, June 25 for Pimoroni to send me the raspberry pi 4.


Ok.Good response from Pimoroni.

End of subject.

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