Page 1 of 1

'You are permanently banned' error

Posted: Wed Jul 18, 2018 7:55 pm
by Imperf3kt
I recently got this while trying to post a reply to a thread.
Image

I didn't open the link, and now I'm curious what exactly it means.

Oh and I am still using the same IP as when I got that message.



Nevermind, I managed to make sure to click the link after getting the message twice more since.

Still would like to know what the deal is, as far as I'm aware, I haven't broken any forum rules or done anything that would warrant a ban. Its also kind of annoying, if it is just a bug.

Re: How to contact board administrator?

Posted: Wed Jul 18, 2018 9:34 pm
by jamesh
Hmm, thats an odd one. It was a ban by IP adress, rather than username, wihch is also odd.

AFAIK, you have not been banned, and you can still post, so perhaps just a glitch in the matrix.

Re: How to contact board administrator?

Posted: Wed Jul 18, 2018 10:12 pm
by Imperf3kt
The only information I can give regarding this is that I am logged out as soon as it happens, and must log back in.

It seems to happen most, if I forget to check the 'keep me logged in' button.

Thanks for the reassurance :)

Edit:
This is REALLY starting to get annoying, it keeps coming up and logging me out and sometimes won't let me log back in...

Re: How to contact board administrator?

Posted: Thu Jul 19, 2018 12:38 am
by W. H. Heydt
jamesh wrote:
Wed Jul 18, 2018 9:34 pm
Hmm, thats an odd one. It was a ban by IP adress, rather than username, wihch is also odd.

AFAIK, you have not been banned, and you can still post, so perhaps just a glitch in the matrix.
Even odder... At the bottom of the OPs posts, where one would expect to see a .sig entry, it says "user is banned".

Edit to add...that shows in another thread I checked the OP posted to as well.

Re: How to contact board administrator?

Posted: Thu Jul 19, 2018 12:54 am
by Imperf3kt
That was me, I wrote it in spite because I can't seem to do much of anything now, without that message popping up and logging me out.
Its driving me nuts.

Posting has become a nightmare, reading unread posts has become next to impossible and generally, its a horrible experience. Logging in, tells me I am permanently banned.

I cleared all login sessions, deleted all 'remember me' tokens, and changed my password, connected to a new IP address.
So far, it still occurs every time my session expires.


To avoid confusion, I'll adjust that...

Re: How to contact board administrator?

Posted: Thu Jul 19, 2018 4:16 am
by Gavinmc42
That happened to me last night, same message, lucky I am using this work IP address.
Perhaps Oz has been taken over?
Or my home camera security Pi's have learned how to DDoS?

Thought I had offended someone more than usual ;)
Someone hacking RPF?

Re: How to contact board administrator?

Posted: Thu Jul 19, 2018 7:03 am
by Imperf3kt
I can offer a little more information, incase anyone else experiences a similar issue.

I have found that if I manually log out before my session ends (internet sessions are usually 15 minutes from last "active" time, posting, opening a new link, etc) then I can log in like normal the next time I visit.
If, however, I do not log out, then I am either told I am banned upon accessing the forums, and logged out or I can click on one link, but anything after results in the same as above. After logging back in, the forums appear to work as normal until I next go inactive.

Re: 'You are permanently banned' error

Posted: Thu Jul 19, 2018 7:08 am
by Gavinmc42
OK keep my typing down to 15mins, sorry guys no more long posts :lol:

Re: 'You are permanently banned' error

Posted: Thu Jul 19, 2018 8:24 am
by jamesh
Hmm, looking at your post history you have posted from quite a few different IP addresses. It's possible that one of those has been banned because of spamming, and occasionally when you log in you have that address, hence the message.

When you next get it, can you note your IP address, and post it here next time you can actually log in? That way I can see if it is a banned address, and unban it.

Re: 'You are permanently banned' error

Posted: Thu Jul 19, 2018 9:41 am
by jamesh
OK, clearly something going awry somewhere - had quite a few emails this morning from members with the same issue.

Our webteam are investigating.

Re: 'You are permanently banned' error

Posted: Thu Jul 19, 2018 10:19 am
by jamesh
OK, I think this may now be fixed. Some sort of proxy server vs phpbb issue somewhere.

Re: 'You are permanently banned' error

Posted: Thu Jul 19, 2018 7:59 pm
by Imperf3kt
Thanks for the help regarding this.
If I ever experience it again, I'll definitely try to take note of my IP.
I mostly browse from my mobile phone, so that may be tricky.

Re: 'You are permanently banned' error

Posted: Thu Jul 19, 2018 9:09 pm
by DougieLawson
http://ip4.me and http://ipv6.whatismyv6.com work from a mobile phone.

Re: 'You are permanently banned' error

Posted: Fri Jul 20, 2018 7:05 pm
by AJB2K3
This is actually a legacy web-wide bug related to IPV4 ip addresses.
The problem is that alot of computer networks still use the outgoing ISP IPV4 addressing system which is limited to around 4.2 billion addresses.
everytime you reset your modem or your mobile device connects to the web it is given a random free address.
in 2012 the world hit its limit and on several places, this happens due to outdated software lookup tables.
Please make sure that your devices use the IPV6 protocol over the IPV4 protocol to reduce this happening again.

And yes I did get this issues several times on this forum and several others that use legacy software.

Also chect which DNS server your device uses as some servers are affected more then others.
OPENDNS and GoogleDNS don't get this often.

Re: 'You are permanently banned' error

Posted: Fri Jul 20, 2018 8:49 pm
by bensimmo
Imperf3kt wrote:
Thu Jul 19, 2018 7:59 pm
Thanks for the help regarding this.
If I ever experience it again, I'll definitely try to take note of my IP.
I mostly browse from my mobile phone, so that may be tricky.
If Android.
Then Settings
About Phone (down the bottom of the list normally)
And in there you'll find the IP address (under Status normally)

Re: 'You are permanently banned' error

Posted: Fri Jul 20, 2018 8:52 pm
by bensimmo
The last time I remember that problem happening was when they updated the forum sometime last year.

Re: 'You are permanently banned' error

Posted: Sat Jul 21, 2018 2:43 am
by Gavinmc42
I logged in and re-entered my password and everything seems fine now, perhaps it was a cookie problem?

Re: 'You are permanently banned' error

Posted: Sat Jul 21, 2018 7:20 am
by jamesh
As I posted above, this was an interaction issue between a new proxy server we started using, and phpbb itself. A simple misreading of how to set something up.