piglet wrote: ↑
Mon Sep 11, 2017 8:46 am
Other boards shouldn't be seen as "competitors".
In the early days the Foundation's hope was that the Pi would spawn a gazillion similar products and clones. But things do inevitably change when one becomes more business-like and one needs to secure revenue streams to ensure future development, to fund educational goals, or simply pay for staff and other resources. Boards from other manufacturers are competitors when they reduce that revenue stream, even if they are helping fulfil goals which the Foundation shares.
This forum is here to support the Raspberry Pi and no one should expect support for competitor's boards when those competitors fail to support their users themselves.
Promoting competitors, encouraging people to move to them, insisting that anyone here provides the support for those products, is deserving of short shrift.
When people come begging for help I think it is a little different. Short shrift there is rather like 'you made your bed so sleep in it; you are being punished for your mistake and we are going to revel in that, aren't going to help you one bit'. Some may believe that's what people who make mistakes deserve. I prefer to lend a hand to help alleviate their plight, even if their predicament is of their own making.
But that doesn't mean all pleas for help need to be answered with the help they seek. Sometimes 'that's how it is; you chose that path and this is the inevitable consequence' is the correct response - which is what mine would be to Imperf3kt here. What additional help may be given rests upon what individuals are prepared and willing to give.
I don't think asking is as insulting as some are making it out to be. Asking if there is help is a lot different to demanding help, seeking it is very different to having an expectation of entitlement to get it. Of course some people are quick to want threads closed which they don't like, would be quite happy to drive away those they don't want here. That's a complete over-reaction when 'sorry; this is not the place for such help', 'try the manufacturer's forum' would suffice.
There's a big difference between the occasional asking for help and becoming a support forum for a competitor.
I would not like it if the policy were rigidly we are not going to be allowed to help others; that feels too much like 'you aren't going to be allowed to rescue those drowning because they didn't choose to travel on our line' to me.