strawberry
Posts: 48
Joined: Tue Oct 30, 2012 10:44 am

Globetrotter HSDPA Modem ICON225

Sun Dec 14, 2014 11:04 am

I'm having problems installing my 3G modem on my Raspberry Pi B+:
Type is: Globetrotter HSDPA Modem ICON225 (option)
OS: Raspbian

When I plug in the modem it is switched from CD-mode to modem mode and 3 serial devices are created: ttyHS0, ttyHS1 and ttyHS2 but when I try to connect to one of them and type AT commands I get no response.

Dmesg shows after startup:

Code: Select all

[ 7321.046281] usb 1-1.2: new full-speed USB device number 23 using dwc_otg
[ 7321.149130] usb 1-1.2: New USB device found, idVendor=0af0, idProduct=6971
[ 7321.149197] usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 7321.149218] usb 1-1.2: Product: Globetrotter HSDPA Modem
[ 7321.149233] usb 1-1.2: Manufacturer: Option N.V.
[ 7321.149247] usb 1-1.2: SerialNumber: Serial Number
[ 7321.158204] usb-storage 1-1.2:1.0: USB Mass Storage device detected
[ 7321.629010] usb-storage: probe of 1-1.2:1.0 failed with error -5
[ 7321.706240] hso: drivers/net/usb/hso.c: Option Wireless
[ 7321.706471] hso 1-1.2:1.0: Not our interface
[ 7321.711736] usbcore: registered new interface driver hso
[ 7321.830839] usb 1-1.2: USB disconnect, device number 23
[ 7324.116364] usb 1-1.2: new full-speed USB device number 24 using dwc_otg
[ 7324.225543] usb 1-1.2: New USB device found, idVendor=0af0, idProduct=6971
[ 7324.225581] usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=4
[ 7324.225597] usb 1-1.2: Product: Globetrotter HSDPA Modem
[ 7324.225611] usb 1-1.2: Manufacturer: Option N.V.
[ 7324.225624] usb 1-1.2: SerialNumber: Serial Number
[ 7324.240638] usb-storage 1-1.2:1.0: USB Mass Storage device detected
[ 7324.253914] usb-storage 1-1.2:1.1: USB Mass Storage device detected
When I remove / attach the modem while the Raspberry is running I see on dmesg:

Code: Select all

[ 7144.381223] usb 1-1.2: new full-speed USB device number 21 using dwc_otg
[ 7144.484000] usb 1-1.2: New USB device found, idVendor=0af0, idProduct=6971
[ 7144.484038] usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 7144.484055] usb 1-1.2: Product: Globetrotter HSDPA Modem
[ 7144.484069] usb 1-1.2: Manufacturer: Option N.V.
[ 7144.484082] usb 1-1.2: SerialNumber: Serial Number
[ 7144.491951] usb-storage 1-1.2:1.0: USB Mass Storage device detected
[ 7145.045779] usb-storage: probe of 1-1.2:1.0 failed with error -5
[ 7145.046065] hso 1-1.2:1.0: Not our interface
[ 7145.049711] usb 1-1.2: USB disconnect, device number 21
[ 7147.451315] usb 1-1.2: new full-speed USB device number 22 using dwc_otg
[ 7147.560420] usb 1-1.2: New USB device found, idVendor=0af0, idProduct=6971
[ 7147.560457] usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=4
[ 7147.560474] usb 1-1.2: Product: Globetrotter HSDPA Modem
[ 7147.560488] usb 1-1.2: Manufacturer: Option N.V.
[ 7147.560501] usb 1-1.2: SerialNumber: Serial Number
[ 7147.574885] usb-storage 1-1.2:1.0: USB Mass Storage device detected
[ 7147.587190] usb-storage 1-1.2:1.1: USB Mass Storage device detected
Anyone has a solution for this or should I buy another modem which is compatible with the Raspberry?
Does anyone know which type of modem works best?

Thanks a lot

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fruitoftheloom
Posts: 16201
Joined: Tue Mar 25, 2014 12:40 pm
Location: Bognor Regis UK

Re: Globetrotter HSDPA Modem ICON225

Sun Dec 14, 2014 12:29 pm

strawberry wrote:I'm having problems installing my 3G modem on my Raspberry Pi B+:
Type is: Globetrotter HSDPA Modem ICON225 (option)
OS: Raspbian

When I plug in the modem it is switched from CD-mode to modem mode and 3 serial devices are created: ttyHS0, ttyHS1 and ttyHS2 but when I try to connect to one of them and type AT commands I get no response.

Dmesg shows after startup:

Code: Select all

[ 7321.046281] usb 1-1.2: new full-speed USB device number 23 using dwc_otg
[ 7321.149130] usb 1-1.2: New USB device found, idVendor=0af0, idProduct=6971
[ 7321.149197] usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 7321.149218] usb 1-1.2: Product: Globetrotter HSDPA Modem
[ 7321.149233] usb 1-1.2: Manufacturer: Option N.V.
[ 7321.149247] usb 1-1.2: SerialNumber: Serial Number
[ 7321.158204] usb-storage 1-1.2:1.0: USB Mass Storage device detected
[ 7321.629010] usb-storage: probe of 1-1.2:1.0 failed with error -5
[ 7321.706240] hso: drivers/net/usb/hso.c: Option Wireless
[ 7321.706471] hso 1-1.2:1.0: Not our interface
[ 7321.711736] usbcore: registered new interface driver hso
[ 7321.830839] usb 1-1.2: USB disconnect, device number 23
[ 7324.116364] usb 1-1.2: new full-speed USB device number 24 using dwc_otg
[ 7324.225543] usb 1-1.2: New USB device found, idVendor=0af0, idProduct=6971
[ 7324.225581] usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=4
[ 7324.225597] usb 1-1.2: Product: Globetrotter HSDPA Modem
[ 7324.225611] usb 1-1.2: Manufacturer: Option N.V.
[ 7324.225624] usb 1-1.2: SerialNumber: Serial Number
[ 7324.240638] usb-storage 1-1.2:1.0: USB Mass Storage device detected
[ 7324.253914] usb-storage 1-1.2:1.1: USB Mass Storage device detected
When I remove / attach the modem while the Raspberry is running I see on dmesg:

Code: Select all

[ 7144.381223] usb 1-1.2: new full-speed USB device number 21 using dwc_otg
[ 7144.484000] usb 1-1.2: New USB device found, idVendor=0af0, idProduct=6971
[ 7144.484038] usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 7144.484055] usb 1-1.2: Product: Globetrotter HSDPA Modem
[ 7144.484069] usb 1-1.2: Manufacturer: Option N.V.
[ 7144.484082] usb 1-1.2: SerialNumber: Serial Number
[ 7144.491951] usb-storage 1-1.2:1.0: USB Mass Storage device detected
[ 7145.045779] usb-storage: probe of 1-1.2:1.0 failed with error -5
[ 7145.046065] hso 1-1.2:1.0: Not our interface
[ 7145.049711] usb 1-1.2: USB disconnect, device number 21
[ 7147.451315] usb 1-1.2: new full-speed USB device number 22 using dwc_otg
[ 7147.560420] usb 1-1.2: New USB device found, idVendor=0af0, idProduct=6971
[ 7147.560457] usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=4
[ 7147.560474] usb 1-1.2: Product: Globetrotter HSDPA Modem
[ 7147.560488] usb 1-1.2: Manufacturer: Option N.V.
[ 7147.560501] usb 1-1.2: SerialNumber: Serial Number
[ 7147.574885] usb-storage 1-1.2:1.0: USB Mass Storage device detected
[ 7147.587190] usb-storage 1-1.2:1.1: USB Mass Storage device detected
Anyone has a solution for this or should I buy another modem which is compatible with the Raspberry?
Does anyone know which type of modem works best?

Thanks a lot
It appears to be detected as a Mass Storage Device you need to change to Modem Mode

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strawberry
Posts: 48
Joined: Tue Oct 30, 2012 10:44 am

Re: Globetrotter HSDPA Modem ICON225

Sun Dec 14, 2014 4:10 pm

I'm not sure but I think it is in modem mode. When I try to run usb_modeswitch i get:

sudo usb_modeswitch -v 0af0 -p 6971

Code: Select all

Looking for default devices ...
   found matching product ID
   adding device
 Found device in default mode, class or configuration (1)
Accessing device 009 on bus 001 ...
Getting the current device configuration ...
 OK, got current device configuration (1)
Using first interface: 0x00
Using endpoints 0x03 (out) and 0x83 (in)
Not a storage device, skipping SCSI inquiry

USB description data (for identification)
-------------------------
Manufacturer: Option N.V.
     Product: Globetrotter HSDPA Modem
  Serial No.: Serial Number
-------------------------
Warning: no switching method given.
-> Run lsusb to note any changes. Bye.
or with config file:

sudo usb_modeswitch -c /etc/usb_modeswitch.conf

Code: Select all

Looking for target devices ...
 No devices in target mode or class found
Looking for default devices ...
   found matching product ID
 No devices in default mode found. Nothing to do. Bye.

Also the serial devices are created in /dev (ttyHS0, ttyHS1, ttyHS2).

When I try the modem on Ubuntu 12.10 and 14.10 it works perfectly without any mode switching and dmesg says:

Code: Select all

[   76.128021] usb 7-2: new full-speed USB device number 2 using uhci_hcd
[   76.633146] usb-storage: probe of 7-2:1.0 failed with error -5
[   76.633264] usb 7-2: USB disconnect, device number 2
[   76.723175] hso: /build/buildd/linux-3.2.0/drivers/net/usb/hso.c: Option Wireless
[   76.724784] usbcore: registered new interface driver hso
[   79.096017] usb 7-2: new full-speed USB device number 3 using uhci_hcd
lsusb on ubuntu shows the same vid and pid as on the Raspberry:

Code: Select all

Bus 007 Device 003: ID 0af0:6971 Option Globetrotter HSDPA Modem

pirpank
Posts: 1
Joined: Sun Oct 22, 2017 8:12 am

Re: Globetrotter HSDPA Modem ICON225

Sun Oct 22, 2017 8:20 am

Hi
Did anyone find a solution for this problem?
I have the same issue with my modem:

Code: Select all

[  598.044219] usb 1-1.4: new full-speed USB device number 20 using dwc_otg
[  598.178058] usb 1-1.4: New USB device found, idVendor=0af0, idProduct=6971
[  598.178073] usb 1-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[  598.178081] usb 1-1.4: Product: Globetrotter HSDPA Modem  
[  598.178089] usb 1-1.4: Manufacturer: Option N.V.
[  598.178098] usb 1-1.4: SerialNumber: Serial Number
[  598.180572] usb-storage 1-1.4:1.0: USB Mass Storage device detected
[  598.377065] usb-storage: probe of 1-1.4:1.0 failed with error -5
[  598.377165] hso 1-1.4:1.0: Not our interface
[  598.518579] usb 1-1.4: USB disconnect, device number 20
[  599.834170] usb 1-1.4: new full-speed USB device number 21 using dwc_otg
[  599.971925] usb 1-1.4: New USB device found, idVendor=0af0, idProduct=6971
[  599.971939] usb 1-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=4
[  599.971948] usb 1-1.4: Product: Globetrotter HSDPA Modem  
[  599.971955] usb 1-1.4: Manufacturer: Option N.V.
[  599.971963] usb 1-1.4: SerialNumber: Serial Number
[  599.975263] usb-storage 1-1.4:1.0: USB Mass Storage device detected
[  599.981885] usb-storage 1-1.4:1.1: USB Mass Storage device detected

strawberry
Posts: 48
Joined: Tue Oct 30, 2012 10:44 am

Re: Globetrotter HSDPA Modem ICON225

Sun Oct 22, 2017 11:33 am

No, buy a different modem ;)

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