There is so much that you do not mention. Where are you based? Have you selected the correct local transmitter? What instructions have you followed? The PiHut ones are very clear
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Has the ip address that you entered changed? Use the "ifconfig" command to check. Just because you can receive TV from Brisbane via the internet does not mean that you can receive a signal from your local transmitter. The first does not use the Pi TVHat; the second one does. You can look at your channels list by typing
"http://<username>:<password>@<Your IP>:9981/playlist/channels". Another way of doing this is to open your tvheadend site, delete "extjs.html" from your address line and put "playlist" in its place. When you press "Enter" you should see a "channels" download notification in the bottom left of the screen. This file can be opened from the notification box or it can be found in your "Downloads" directory. You should see the Freeview set of TV and Radio Stations. You can test if they work by opening up a Terminal, typing in "vlc" and then the long TV URL of one of them. VLC is probably the best platform for playing TV URLs through the Pi TVHat. It is available for download by typing "sudo apt install vlc" into a Terminal. You should then update and upgrade by typing "sudo apt update" followed by "sudo apt dist-upgrade".