OK, mine was delivered by Parcel Force yesterday, or rather it wasn't, I had to go to the post office today to fetch it.
It arrived in a jiffy bag and cardboard box, with the cable badly bent and creased.
Phoned them up on the number on the delivery note to be told they could not help me because "I ordered on the Internet"!!!!!!!!!
Gave me an email address to complain to firstname.lastname@example.org
Unbelievable. Luckily I had ordered one from CPC too which arrived the next day.
I would strongly suggest that people avoid using RS if at all possible.
This reflects badly on the foundation too. I understand they may be reluctant to say too much in public that criticises their "partner", but I hope that behind the scenes they are expressing their feelings.
Received an automated reply to my email saying they will respond in three woking days. - i'm not holding my breath.