Hiwilber wrote:Not seen mine yet. No email confirming dispatch either.
Just spotted that they've taken the money from my account, so hopefully that means it's on its way!
Their site even said that the item would dispatch within 1 day... meh.leol wrote:Ordered one from RS on Tuesday mid morning. Still not arrived Friday. Called RS because I was unable to query my order on the website. They said they would phone me back - still waiting.
Meanwhile I received one from CPC next day.
Looks like RS have not any lessons from the initial Pi launch. CPC cheaper that RS too!
RS Components Your Raspberry Pi Order ... has been Dispatched
This is an Automated Email. Please do not Reply to the above Addresses use the link below
Your Raspberry Pi order was despatched today.
Your order has been sent to the following address:
If you have any questions please email: [email protected]
Expected Delivery by Mail (Postal Service) within:-
5 Working days for Germany.
8-14 Working days for the rest of Europe.
20 Working Days for USA.
28 Working days for Australia.
5-14 Working days for Asia (India, Japan & Taiwan).
40 Working days for South Africa.
21-30 Working Days for Countries not Mentioned above.
Thank you for your Order
I ordered mine at 10:42am GMT. I sent an e-mail to RS, let's see what they say.matthewcarlrose wrote:Ordered mine 9:15 Last Wednesday (14th) Still no dispatch message, still no camera!
On 20 May 2013 14:22, RaspberryPi <[email protected]> wrote:
Unfortunately there has been a slight delay in the despatch of all orders containing the Raspberry Pi HD Video Camera however your order REF ********** is now due to be despatched this week. You will receive a despatch confirmation email when your order has been processed.
Thank you for your continued patience and apologies for any inconvenience this may have caused.
Raspberry PI Team
RS wrote:Thank you for your enquiry.
We are currently responding to all enquiries within three working days, and will be back to you as soon as possible
Thank you for your email.
RS Raspberry Pi team.
ceptimus1 wrote:I ordered mine last Tuesday morning (14th May) at 11:40 BST.
I paid with PayPal - the money was taken straight away and I received the PayPal receipt email.
But so far, I've received nothing at all from RS - not even an email acknowledging the order, let alone a despatch email or the actual camera.
I just emailed them to ask what is happening and I received an automatic reply saying I should get an actual reply to my enquiry within three days.
Same here, hopefully here tomorrow!wilber wrote:Just this minute received my dispatch confirmation. From parcel force, not RS. Hopefully will arrive tomorrow.
Ditto: "You have a shipment being sent from RS COMPONENTS LTD that is due to be despatched on 20/05/2013 using our Express 24 service"hovisjovis wrote:Same here, hopefully here tomorrow!wilber wrote:Just this minute received my dispatch confirmation. From parcel force, not RS. Hopefully will arrive tomorrow.