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Re: Any in UK get there's from CPC ?

Posted: Thu May 16, 2013 3:35 pm
by Gbaman
Mine also came in a gray unpadded bag, email sent now with order reference number

Re: Any in UK get there's from CPC ?

Posted: Thu May 16, 2013 3:41 pm
by dhid
Mine was the first post mentioning the "squashed box" and was, like Mortimer's, in a grey plastic posting bag that had no padding.

I've had an account with CPC since 1994 and I must admit their packing is somewhat variable! :)

I'll send order details too.

Re: Any in UK get there's from CPC ?

Posted: Thu May 16, 2013 4:05 pm
by RobParker
I ordered on Tuesday from CPC and it arrived this morning and came well-packaged in a large box with lots of padding :-)

Only issue is that I ordered 2 (and ordered from CPC as it let you add more than 1 to the basket) but it seems that "their system only allows one item through" despite it allowing you to checkout with more than 1.

Apparently they're going to update their website to make the "1 per order" clearer but then said I could order another one if I wanted to any way, presumably on back-order.

Edit: Although the box says CPC on it, I actually ordered via Farnell.

Re: Any in UK get there's from CPC ?

Posted: Thu May 16, 2013 5:02 pm
by rurwin
Got it!

It was in a grey bag, (email sent), but survived the experience without even a dent in the box.

Re: Any in UK get there's from CPC ?

Posted: Thu May 16, 2013 7:05 pm
by hayderOICO
got it from CPC.

Re: Any in UK get there's from CPC ?

Posted: Thu May 16, 2013 8:21 pm
by CPC.co.uk
Thanks for the emails guys - We've fed your issues back to the warehouse who'll take a look at it - Just glad that they've all survived ok for you :)

Re: Any in UK get there's from CPC ?

Posted: Fri May 17, 2013 7:08 am
by CPC.co.uk
Just to let you guys know that the warehouse have taken a look at these orders and have spoken to the packers to ensure that any future orders get sent out in the appropriate packaging.

Thanks for the feedback on this, helps us get it right in the future! :)

Re: Any in UK get there's from CPC ?

Posted: Fri May 17, 2013 8:00 am
by babbage
Do you still want an e-mail reference ? Mine arrived as others, grey self seal bag and a very squashed box. Not had a chance to test it yet, hoping to do that tomorrow.

Steve
CPC.co.uk wrote:Thanks for the emails guys - We've fed your issues back to the warehouse who'll take a look at it - Just glad that they've all survived ok for you :)

Re: Any in UK get there's from CPC ?

Posted: Fri May 17, 2013 8:06 am
by CPC.co.uk
babbage wrote:Do you still want an e-mail reference ? Mine arrived as others, grey self seal bag and a very squashed box. Not had a chance to test it yet, hoping to do that tomorrow.
Hi Steve

No, thats OK thanks. We've more than enough examples now and the warehouse has taken action already to stop it happening in the future :)

However, if you do come across a problem when you come to test then please let us know and we'll do what we can to resolve it for you!

Re: Any in UK get there's from CPC ?

Posted: Fri May 17, 2013 10:43 am
by Mortimer
In my opinion the packaging that mine arrived in would have fine, if the anti-static bag the camera was in had been of the bubble -wrap type.
Image

In any event mine arrived safely and appears to work. Now all we need are Raspberry Pi cases that including a mounting for the camera.

Re: Any in UK get there's from CPC ?

Posted: Fri May 17, 2013 10:49 am
by fbutler
Mortimer wrote:Now all we need are Raspberry Pi cases that including a mounting for the camera.
This Kickstarter project might be of interest:
http://www.kickstarter.com/projects/677 ... spberry-pi

Re: Any in UK get there's from CPC ?

Posted: Fri May 17, 2013 11:00 am
by CPC.co.uk
Mortimer wrote:In my opinion the packaging that mine arrived in would have fine, if the anti-static bag the camera was in had been of the bubble -wrap type.
There was a little mention of bubble wrap inside the boxes this morning so that might be the way forward (as well as a jiffy bag) - But that was just a little mention so please don't take it as confirmation of that or anything :)

Glad your camera still works though, thats the main thing - No doubt there will be quite a few people beavering away on cases with a camera mount as we type so would imagine we'll be seeing them soon enough :)

Re: Any in UK get there's from CPC ?

Posted: Fri May 17, 2013 11:00 am
by Mortimer
fbutler wrote:
Mortimer wrote:Now all we need are Raspberry Pi cases that including a mounting for the camera.
This Kickstarter project might be of interest:
http://www.kickstarter.com/projects/677 ... spberry-pi
Yes I've seen that, but I think it falls short by not encasing the camera module.