We are Bud Industries and we make these cases. Thank you for your input and suggestions. We have made a few changes. First, we wanted an easy to use, inexpensive box. Part of that was to avoid using hardware. We did not realize how challenging people might find opening the box so we now have an instruction sticker on the outside of the packaging. It is easy to open if you make sure you hold onto all 4 sides at the same time and lift up without wiggling. Check it out in the video http://www.youtube.com/watch?v=GKV29FfZoO4
. We do recognize that installing the sd card can be a challenge and there are a couple of solutions. First, if you remove the lid, you have more access. Second, you can pop the board out to install and uninstall. Finally, you can snap the post that holds the board from slipping and it will give you more room. We are looking to retool the box with bigger windows which would solve the problem and we hope to have these units in stock shortly.
We apologize for the problems you have had with the box, particularly opening and closing. I think we have solved that problem and we appreciate your input.