fredand44
Posts: 60
Joined: Thu Nov 17, 2016 6:52 am

[SOLVED] Can not log in to Netflix

Sat Aug 29, 2020 2:06 pm

Hello guys,
Like a year ago I managed to install Kodi (OSMC) on my RPI3. I also managed to install the Netflix-addon. I connected it to my TV in my bedroom.
I could log in to Netflix and watch movies and such. Great!
I thought it would be a success since my fiancee loves watching movies from the bed. How ever, no success, my girlfriend preferred to use the TV-box. So we have not used it for a year at least.

But today I have caught a cold and thought to my self now I will enjoy Netflix all day from the bed. But I can not log in. We have double checked the user and password several times. We have also logged out the account and logged in again from an Ipad, so the credentials work fine.
But on OSMC it says:
Netflix: check your credentials.

I have also vent into my OSMC and run the updates.

Under system info, it says: 2020-06 (kernel Linux 4.19.122-1-osmc)

What do you think guys do I need to reinstall it or might there be some other problem between OSMC and Netflix?
Best regards
Fredrik
Last edited by fredand44 on Sat Aug 29, 2020 4:06 pm, edited 1 time in total.

fredand44
Posts: 60
Joined: Thu Nov 17, 2016 6:52 am

Re: Can not log in to Netflix

Sat Aug 29, 2020 2:28 pm

Hmm, it actually does not says Kodi anywhere could it be that I just got OSMC with a Netflix add-on?
I found this site:
https://osmc.tv/wiki/general/frequently ... questions/
To me it sounds like Kodi is the main app.
But I do not seem to be able to enter libary with apps like the explain here:
https://www.raspberrypi.org/documentation/usage/kodi/

fredand44
Posts: 60
Joined: Thu Nov 17, 2016 6:52 am

Re: Can not log in to Netflix

Sat Aug 29, 2020 2:38 pm

When I start my TV, the TV call the device Kodi.
So I guess I must have Kodi.

fredand44
Posts: 60
Joined: Thu Nov 17, 2016 6:52 am

Re: Can not log in to Netflix

Sat Aug 29, 2020 2:56 pm

I found some logging:

Code: Select all

====================== Kodi Log =================== HyhIT4UP
2020-08-29 16:10:36.604 T:1915594288  NOTICE: -----------------------------------------------------------------------
2020-08-29 16:10:36.604 T:1915594288  NOTICE: Starting Kodi (18.7). Platform: Linux ARM (Thumb) 32-bit
2020-08-29 16:10:36.604 T:1915594288  NOTICE: Using Release Kodi x32 build (version for Raspberry Pi)
2020-08-29 16:10:36.604 T:1915594288  NOTICE: Kodi compiled 2020-06-03 by GCC 6.3.0 for Linux ARM (Thumb) 32-bit version 4.9.110 (264558)
2020-08-29 16:10:36.604 T:1915594288  NOTICE: Running on Open Source Media Center 2020.06-1, kernel: Linux ARM 32-bit version 4.19.122-1-osmc
2020-08-29 16:10:36.649 T:1915594288  NOTICE: FFmpeg version/source: 4.0.4-Kodi

Code: Select all

2020-08-29 11:55:43.288 T:1915721264  NOTICE: ADDON: plugin.video.netflix v0.14.6 installed

Code: Select all

2020-08-29 11:55:43.289 T:1915721264  NOTICE: ADDON: repository.netflix v1.0.1 installed
I do not know if those versions are old.

How evere, there seems to some error with Netflix:

Code: Select all

2020-08-29 11:55:52.951 T:1763173088   ERROR: CCurlFile::FillBuffer - Failed: Couldn't resolve host name(6)
2020-08-29 11:55:52.951 T:1763173088   ERROR: CCurlFile::Open failed with code 0 for https://johtru.com/repo/repo.php?md5=true:
2020-08-29 11:55:52.951 T:1763173088   ERROR: Open - failed to open source <https://johtru.com/repo/repo.php?md5=true>
2020-08-29 11:55:52.951 T:1763173088   ERROR: CRepository: failed read 'https://johtru.com/repo/repo.php?md5=true'
2020-08-29 11:56:45.868 T:1684001504   ERROR: [plugin.video.netflix (0)] IPC callback raised exception:
2020-08-29 11:56:45.871 T:1684001504   ERROR: [plugin.video.netflix (0)] Traceback (most recent call last):
                                              File "/home/osmc/.kodi/addons/plugin.video.netflix/resources/lib/common/ipc.py", line 121, in make_return_call
                                                result = call(instance, func, data)
                                              File "/home/osmc/.kodi/addons/plugin.video.netflix/resources/lib/common/ipc.py", line 144, in call
                                                return func(instance)
                                              File "/home/osmc/.kodi/addons/plugin.video.netflix/resources/lib/services/nfsession/nfsession.py", line 56, in ensure_login
                                                raise NotLoggedInError
                                            NotLoggedInError
2020-08-29 11:56:45.970 T:1792013024   ERROR: [plugin.video.netflix (1)] IPC call list_profiles returned NotLoggedInError:
2020-08-29 11:57:22.629 T:1684001504   ERROR: [plugin.video.netflix (0)] Traceback (most recent call last):
                                              File "/home/osmc/.kodi/addons/plugin.video.netflix/resources/lib/api/website.py", line 164, in extract_json
                                                json_str = json_array[0]
                                            IndexError: list index out of range
2020-08-29 11:57:22.632 T:1684001504   ERROR: [plugin.video.netflix (0)] IPC callback raised exception:
2020-08-29 11:57:22.632 T:1684001504   ERROR: [plugin.video.netflix (0)] Traceback (most recent call last):
                                              File "/home/osmc/.kodi/addons/plugin.video.netflix/resources/lib/common/ipc.py", line 121, in make_return_call
                                                result = call(instance, func, data)
                                              File "/home/osmc/.kodi/addons/plugin.video.netflix/resources/lib/common/ipc.py", line 144, in call
                                                return func(instance)
                                              File "/home/osmc/.kodi/addons/plugin.video.netflix/resources/lib/services/nfsession/nfsession.py", line 192, in login
                                                self._login()
                                              File "/home/osmc/.kodi/addons/plugin.video.netflix/resources/lib/common/misc_utils.py", line 238, in timing_wrapper
                                                return func(*args, **kwargs)
                                              File "/home/osmc/.kodi/addons/plugin.video.netflix/resources/lib/services/nfsession/nfsession.py", line 208, in _login
                                                raise LoginFailedError
                                            LoginFailedError

Code: Select all

2020-08-29 16:10:54.063 T:1687163616   ERROR: [plugin.video.netflix (0)] Traceback (most recent call last):
                                              File "/home/osmc/.kodi/addons/plugin.video.netflix/resources/lib/api/website.py", line 164, in extract_json
                                                json_str = json_array[0]
                                            IndexError: list index out of range
2020-08-29 16:11:02.241 T:1695556320   ERROR: EXCEPTION: Non-Existent Control 300
2020-08-29 16:45:51.815 T:1771565792   ERROR: Previous line repeats 1 times.
Does this say anything to you guys?

fruitoftheloom
Posts: 24456
Joined: Tue Mar 25, 2014 12:40 pm
Location: Delightful Dorset

Re: Can not log in to Netflix

Sat Aug 29, 2020 3:19 pm

fredand44 wrote:
Sat Aug 29, 2020 2:56 pm
I found some logging:

Code: Select all

====================== Kodi Log =================== HyhIT4UP
2020-08-29 16:10:36.604 T:1915594288  NOTICE: -----------------------------------------------------------------------
2020-08-29 16:10:36.604 T:1915594288  NOTICE: Starting Kodi (18.7). Platform: Linux ARM (Thumb) 32-bit
2020-08-29 16:10:36.604 T:1915594288  NOTICE: Using Release Kodi x32 build (version for Raspberry Pi)
2020-08-29 16:10:36.604 T:1915594288  NOTICE: Kodi compiled 2020-06-03 by GCC 6.3.0 for Linux ARM (Thumb) 32-bit version 4.9.110 (264558)
2020-08-29 16:10:36.604 T:1915594288  NOTICE: Running on Open Source Media Center 2020.06-1, kernel: Linux ARM 32-bit version 4.19.122-1-osmc
2020-08-29 16:10:36.649 T:1915594288  NOTICE: FFmpeg version/source: 4.0.4-Kodi

Code: Select all

2020-08-29 11:55:43.288 T:1915721264  NOTICE: ADDON: plugin.video.netflix v0.14.6 installed

Code: Select all

2020-08-29 11:55:43.289 T:1915721264  NOTICE: ADDON: repository.netflix v1.0.1 installed
I do not know if those versions are old.

How evere, there seems to some error with Netflix:

Code: Select all

2020-08-29 11:55:52.951 T:1763173088   ERROR: CCurlFile::FillBuffer - Failed: Couldn't resolve host name(6)
2020-08-29 11:55:52.951 T:1763173088   ERROR: CCurlFile::Open failed with code 0 for https://johtru.com/repo/repo.php?md5=true:
2020-08-29 11:55:52.951 T:1763173088   ERROR: Open - failed to open source <https://johtru.com/repo/repo.php?md5=true>
2020-08-29 11:55:52.951 T:1763173088   ERROR: CRepository: failed read 'https://johtru.com/repo/repo.php?md5=true'
2020-08-29 11:56:45.868 T:1684001504   ERROR: [plugin.video.netflix (0)] IPC callback raised exception:
2020-08-29 11:56:45.871 T:1684001504   ERROR: [plugin.video.netflix (0)] Traceback (most recent call last):
                                              File "/home/osmc/.kodi/addons/plugin.video.netflix/resources/lib/common/ipc.py", line 121, in make_return_call
                                                result = call(instance, func, data)
                                              File "/home/osmc/.kodi/addons/plugin.video.netflix/resources/lib/common/ipc.py", line 144, in call
                                                return func(instance)
                                              File "/home/osmc/.kodi/addons/plugin.video.netflix/resources/lib/services/nfsession/nfsession.py", line 56, in ensure_login
                                                raise NotLoggedInError
                                            NotLoggedInError
2020-08-29 11:56:45.970 T:1792013024   ERROR: [plugin.video.netflix (1)] IPC call list_profiles returned NotLoggedInError:
2020-08-29 11:57:22.629 T:1684001504   ERROR: [plugin.video.netflix (0)] Traceback (most recent call last):
                                              File "/home/osmc/.kodi/addons/plugin.video.netflix/resources/lib/api/website.py", line 164, in extract_json
                                                json_str = json_array[0]
                                            IndexError: list index out of range
2020-08-29 11:57:22.632 T:1684001504   ERROR: [plugin.video.netflix (0)] IPC callback raised exception:
2020-08-29 11:57:22.632 T:1684001504   ERROR: [plugin.video.netflix (0)] Traceback (most recent call last):
                                              File "/home/osmc/.kodi/addons/plugin.video.netflix/resources/lib/common/ipc.py", line 121, in make_return_call
                                                result = call(instance, func, data)
                                              File "/home/osmc/.kodi/addons/plugin.video.netflix/resources/lib/common/ipc.py", line 144, in call
                                                return func(instance)
                                              File "/home/osmc/.kodi/addons/plugin.video.netflix/resources/lib/services/nfsession/nfsession.py", line 192, in login
                                                self._login()
                                              File "/home/osmc/.kodi/addons/plugin.video.netflix/resources/lib/common/misc_utils.py", line 238, in timing_wrapper
                                                return func(*args, **kwargs)
                                              File "/home/osmc/.kodi/addons/plugin.video.netflix/resources/lib/services/nfsession/nfsession.py", line 208, in _login
                                                raise LoginFailedError
                                            LoginFailedError

Code: Select all

2020-08-29 16:10:54.063 T:1687163616   ERROR: [plugin.video.netflix (0)] Traceback (most recent call last):
                                              File "/home/osmc/.kodi/addons/plugin.video.netflix/resources/lib/api/website.py", line 164, in extract_json
                                                json_str = json_array[0]
                                            IndexError: list index out of range
2020-08-29 16:11:02.241 T:1695556320   ERROR: EXCEPTION: Non-Existent Control 300
2020-08-29 16:45:51.815 T:1771565792   ERROR: Previous line repeats 1 times.
Does this say anything to you guys?

OSMC fully support their Debian based Operating System which uses Kodi Multimedia Centre Software as it's User Interface:

https://discourse.osmc.tv/
Thinking outside the box is better than burying your head in the sand...

fredand44
Posts: 60
Joined: Thu Nov 17, 2016 6:52 am

Re: Can not log in to Netflix

Sat Aug 29, 2020 4:00 pm

After some googeling I found this page:
https://www.technadu.com/install-netfli ... ddon/1745/
I manage to update my Netflix add on.
I must say it was pretty complicated to Install from zip and understand that I later must Install from repository.

I also noticed that my keyboard did not match what I enter for password.
So in the email-field I tried out how to write the password next up correct.

Back soon if my Tiger King starts

fredand44
Posts: 60
Joined: Thu Nov 17, 2016 6:52 am

Re: Can not log in to Netflix

Sat Aug 29, 2020 4:05 pm

Yep Tiger King is playing now.
Hope this is a legal way to watch.
Best regards
Fredrik

DarrenHill
Posts: 265
Joined: Fri Oct 03, 2014 3:03 pm

Re: [SOLVED] Can not log in to Netflix

Sun Aug 30, 2020 9:17 am

There are currently some known issues with log-ins for this addon.

See here - ClickMe

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