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B+ Broken MicroSD reader

Posted: Fri Jul 25, 2014 11:01 pm
by capt_beard
So I'm only 2 days into owning my new Raspberry Pi Model B+ and the MicroSD card slot wont lock.

For those of you who do not know the B+ model has a click-lock style slot. When it push in the MicroSD card it just pops right back out and doesnt lock.

I probably only inserted it and ejected 3 or 4 times before this happened.
Anyway I can fix this?

It seems they tried to upgrade the fragile SD reader on the b+ but failed with an even cheaper mechanism.

Re: B+ Broken MicroSD reader

Posted: Fri Jul 25, 2014 11:10 pm
by Jim JKla
So far your the first to report this and there are quite a few out there allready contact your supplier about a replacement (they normally respond quickly). ;)

Re: B+ Broken MicroSD reader

Posted: Sat Jul 26, 2014 3:19 am
by rpdom
I haven't seen any reports of the slots failing after a few uses, but I'm sure I've seen one or two about the locking mechanism not working from new. There was a mention of having to put a bit of tape over the slot to hold the card in.

It could be a particular type of card, or maybe the slot has been squeezed slightly in just the wrong place at some stage in the delivery chain or during use.

So far I have had no problems with the card slot on my B+ although now I'm wondering if I should put it in a case to prevent accidental knocks.

Re: B+ Broken MicroSD reader

Posted: Sat Jul 26, 2014 7:27 am
by Jim JKla
Out of interest who was your supplier?

Re: B+ Broken MicroSD reader

Posted: Sat Jul 26, 2014 8:50 am
by jamesh
You should send it back for replacement.

This is pretty rare (0.001% or so) - the new uSD is more robust than the previous one, also helped by not sticking out!

Re: B+ Broken MicroSD reader

Posted: Sat Jul 26, 2014 3:29 pm
by capt_beard
I bought it from ThePiHut - awaiting response from their customer service regarding a replacement.

I have tried tap but the spring is too strong and after a few moments the glue on the tape gives way and the card shoots across the room.

I took two metal wire ties and secured the card in around the whole Rasperry Pi and that is working for now, but that's not a long-term solution.

Re: B+ Broken MicroSD reader

Posted: Mon Jul 28, 2014 7:31 am
by ziqbal
Let me be the second one to report this problem.

After several inserts and ejects the card does not latch into place.
I had the same experience of it latching once for a few minutes and then flying across the room.

Sure, I could use some tape or a zip tie but a bit disappointed that has happened.

Since I'm currently outside the UK with the device, it would be a hassle to return it and get a replacement.

I got mine from "New IT limited" via Amazon UK.

Re: B+ Broken MicroSD reader

Posted: Mon Jul 28, 2014 8:51 am
by Jim JKla
Often a lot less hastle than you expect. ;)

Sometimes it's easier just to send you a new one and sort return afterwards.

Re: B+ Broken MicroSD reader

Posted: Mon Jul 28, 2014 9:32 am
by ziqbal
Yes, I'll be contacting them directly and I'm optimistic I'll get a replacement.
No disaster as I've got a handful of A's and B's.

I'll be checking the mechanics of the MicroSD slot with a magnifying glass and see if I can fix the issue myself.

Re: B+ Broken MicroSD reader

Posted: Mon Jul 28, 2014 9:43 am
by Jim JKla
if it's materials failure it may be best to return it broken to see if they can identify the problem source and avoid a recurrence. ;)

Re: B+ Broken MicroSD reader

Posted: Wed Aug 13, 2014 4:53 pm
by piplayah
I have the same problem. Bought 2 raspberry pi b+ and they both have this issue.

This calls for a total recall of the product if you ask me.

Re: B+ Broken MicroSD reader

Posted: Wed Aug 13, 2014 7:58 pm
by Jim JKla
piplayah wrote:This calls for a total recall of the product if you ask me.
There are hundreds of thousands of RPi's out there that don't have a problem your reported three here represent failures well within the statistical norm a fraction of a percent. ;)

Re: B+ Broken MicroSD reader

Posted: Thu Aug 14, 2014 8:51 am
by Burngate
piplayah wrote:This calls for a total recall of the product if you ask me.
They're not having mine back.

Re: B+ Broken MicroSD reader

Posted: Thu Aug 14, 2014 10:14 am
by rpdom
Burngate wrote:
piplayah wrote:This calls for a total recall of the product if you ask me.
They're not having mine back.
Nor mine, even though I have now managed to break the latch on the uSD slot through being careless. Mea Culpae. It still works with an elastic band holding the card in place :)

Re: B+ Broken MicroSD reader

Posted: Thu Aug 14, 2014 11:20 pm
by tuxpm
same issue : Mine broken after 5 times. It's brocked just after I putted raspberry in a case (may because of a pressure on the sd card while pushing the card in the case ?).
number on card (production date ?): 24/06.
number on microSD slot: 40516AC

I forced holding the card by inserting a little piece of paper above the microsd card.

sd reader is the most usefull and fragile port. I think it'll be better to put it on the opposite side of card in the next model (instead of display port for eg.)

Re: B+ Broken MicroSD reader

Posted: Fri Aug 15, 2014 7:21 am
by Jim JKla
The foundation probably need to look at the micro SD card holder for the B+ there is an issue with it being somewhat fragile.

I have a B and have used a half length adaptor that has a gate holder rather than one of those push spring locators.

I am going to need to modify my RPi case to make it removeable without unscrewing the case every time as it's thicker than a standard card.

So when I do get my B+ the plan is to be careful now that I know it's fragile. ;)

Re: B+ Broken MicroSD reader

Posted: Sat Aug 16, 2014 8:22 am
by soliton
Same issue with mine.. never accepted a MicroSD. Tried different cards, but no luck. Locking mechanism seems entirely absent.
Sending it back to Sparkfun :(

Re: B+ Broken MicroSD reader

Posted: Mon Aug 25, 2014 10:42 am
by marjoejoejoe
I am having the same problem, seems like a failure on the micro sd reader spring or the thing the locks the spring. anyone tried removing it?i could live with manually inserting / removing the card like like how and SD card slot would normally work.

Re: B+ Broken MicroSD reader

Posted: Thu Aug 28, 2014 3:22 pm
by mofargel
I have also experienced a broken MicroSD reader after only a few days of using the Pi. When you put the MicroSD card into the adapter it shoots it right back out. I have tried several different MicroSD cards to no avail. This certainly is a weak point in the new
B+. Hope the company I bought it from will replace it as in its current condition it's a brick. :(

Re: B+ Broken MicroSD reader

Posted: Fri Sep 19, 2014 6:53 pm
by virtus822
Bought two B+'s from NewEgg. Both of them have faulty micro SD card slots. I tried with multiple cards and they just do not click into place. Making both useless. Now i have to spend $10 to ship them back. Dont even know if I want to buy another one if I keep having to pay $10 to ship them back.

Re: B+ Broken MicroSD reader

Posted: Fri Sep 19, 2014 7:05 pm
by mahjongg
sound like badegg instead of newegg!

production faults should fall under a full guarantee.

Re: B+ Broken MicroSD reader

Posted: Sat Sep 20, 2014 1:26 am
by edhara
*sigh* First time Raspberry Pi user. Picked mine up at Microcenter two days ago, it was the only B+ that they had in stock, though they had a ton of Bs. My card won't stay in the slot, and I am not sure where the receipt is now. This sucks...

Re: B+ Broken MicroSD reader

Posted: Fri Oct 17, 2014 3:47 pm
by jonwitts
+1 from me too for this issue. We bought 15 B+ units for our school, and after three uses one of the SD Card readers has now broken. I am awaiting a response from Pi Hut on this on; but this certainly seems like a weak point on the B+ design...

Re: B+ Broken MicroSD reader

Posted: Fri Oct 17, 2014 6:08 pm
by gtrplyr64
I'm having the same issue. Unluckily I got it as a gift and Microcenter will not replace it since it's been over 30 days since purchase.
Tape did not work, it gave out a shot the card across the room. I'm so bummed. Has anyone come up with a mod for the socket?
I'd really like to get back to using my B+.

Re: B+ Broken MicroSD reader

Posted: Fri Oct 17, 2014 6:11 pm
by virtus822
mahjongg wrote:sound like badegg instead of newegg!

production faults should fall under a full guarantee.
haha, yeah, they were badeggs indeed! I did get a full refund on them, just cost me an extra $10 to ship back. I then went to amazon because I knew that if the pi's came in faulty amazon would pay to ship them back. Turns out both of the pi's i ordered from amazon came in and worked great. I dont know what happened with Newegg... Maybe they pulled both of mine from a bad batch.