Not work USB (solved)
I got Raspberry Pi in mid-April. Today stopped working USB-port and LAN port. What can I do?
- mahjongg
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Re: Not work USB
Probably a defective 25MHz crystal. Best to send it back under gurantee.
Some people managed to fix it by resoldering the crystal. I suppose you could try that.
Some people managed to fix it by resoldering the crystal. I suppose you could try that.
Re: Not work USB
Thanks for the reply.
Send back the warranty is unlikely to happen, since I'm from Russia. And where the board is located 25 MHz crystal? Where can I find it replacement?
Here's a picture download Raspberry Pi:

Send back the warranty is unlikely to happen, since I'm from Russia. And where the board is located 25 MHz crystal? Where can I find it replacement?
Here's a picture download Raspberry Pi:

Last edited by Sergey11 on Mon May 13, 2013 12:10 pm, edited 1 time in total.
Re: Not work USB
Underside of the board, marked X1.
You are in a maze of twisty little passages, all alike.
When General Failure and Major Disaster get together, Private Parts usually suffers.
When General Failure and Major Disaster get together, Private Parts usually suffers.
Re: Not work USB
You might not need a replacement - re-flowing the solder _sometimes_ does the trick. I don't know where you can get a replacement, though.
You are in a maze of twisty little passages, all alike.
When General Failure and Major Disaster get together, Private Parts usually suffers.
When General Failure and Major Disaster get together, Private Parts usually suffers.
Re: Not work USB
Thanks for the reply.
Re: Not work USB
Have you tried reimaging the SD card in case its somehow corrupted?Sergey11 wrote:I got Raspberry Pi in mid-April. Today stopped working USB-port and LAN port. What can I do?
Principal Software Engineer at Raspberry Pi (Trading) Ltd.
Contrary to popular belief, humorous signatures are allowed.
I've been saying "Mucho" to my Spanish friend a lot more lately. It means a lot to him.
Contrary to popular belief, humorous signatures are allowed.
I've been saying "Mucho" to my Spanish friend a lot more lately. It means a lot to him.
Re: Not work USB
Booting the system is normal, do not work after loading USB and LAN.
Tried to change the image loaded on raspbmc, but due to malfunction USB to configure the system could not.
The SD card is Kingston 8GB, 10 class.
Tried to change the image loaded on raspbmc, but due to malfunction USB to configure the system could not.
The SD card is Kingston 8GB, 10 class.
- mahjongg
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Re: Not work USB
Yes, that's the crystal, I don't know just now which crystal is the exact replacement I don't have the schematics here, and I have to at least look at the schematics to look up which pins are used, and also have to measure the package to see what the size is. Most crystals like this are 5 x 7mm, but this one seems to be smaller 3x4mm perhaps?
It will be hard to source one myself in Russia, but perhaps you can buy one from farnell if I can tell you which one is suitable, or you can then find a suitable replacement. In principle almost all 50MHz crystals should work. Start with simply adding more solder to the four pins of the existing crystal, and see if that helps.
- mahjongg
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Re: Not work USB
it is indeed a 5 x 7 mm crystal (25 MHz, not 50 as I said before). the crystal is connected to pins 1 and 3. While pins 2 and 4 are connected to GND (for shielding).
Another observation is that all four contacts are on the short (5mm) end, while many others have the contacts at the long (7mm) end, or on the edges.
Farnell has just one crystal that conforms to these specifications, and can be found here:
http://nl.farnell.com/euroquartz/25-000 ... dp/1640923
the data sheet http://www.farnell.com/datasheets/75371.pdf also confirms that the crystal is connected to pins 1 and 3, and pins 2 and 4 to the metal case (MQ type).
Another observation is that all four contacts are on the short (5mm) end, while many others have the contacts at the long (7mm) end, or on the edges.
Farnell has just one crystal that conforms to these specifications, and can be found here:
http://nl.farnell.com/euroquartz/25-000 ... dp/1640923
the data sheet http://www.farnell.com/datasheets/75371.pdf also confirms that the crystal is connected to pins 1 and 3, and pins 2 and 4 to the metal case (MQ type).
Re: Not work USB
Thank you for your help.
The situation has improved somewhat, the keyboard and mouse working.
The following settings:
in /etc/network/interfaces
and in /etc/environment
also /etc/apt/apt.conf.d/01proxy
eth0 settings are reset periodically, especially with heavy use of LAN port.
P.S. Sometimes, however, the keyboard and mouse stop working.
The situation has improved somewhat, the keyboard and mouse working.
The following settings:
in /etc/network/interfaces
Code: Select all
auto lo eth0
iface lo inet loopback
iface eth0 inet static
address 192.168.0.124
netmask 255.255.255.0
allow-hotplug wlan0
iface wlan0 inet manual
wpa-roam /etc/wpa_supplicant/wpa_supplicant.conf
Code: Select all
http_proxy="http://192.168.0.142:3128"
ftp_proxy="http://192.168.0.142:3128"
https_proxy="http://192.168.0.142:3128"
rsync_proxy="http://192.168.0.142:3128"
Code: Select all
Acquire::http::Proxy "http://192.168.0.142:3128";
P.S. Sometimes, however, the keyboard and mouse stop working.
Re: Not work USB
I'm surprised that no one has suggested checking for power issues, what with intermittent functioning USB devices.
As things seem to have gone from not working at all to partly working, that might be the polyfuse resetting after a partial overload.
Can you do the usual checks of the voltage between the two test points (TP1 and TP2)?
As things seem to have gone from not working at all to partly working, that might be the polyfuse resetting after a partial overload.
Can you do the usual checks of the voltage between the two test points (TP1 and TP2)?
Re: Not work USB
When both USB _and_ ethernet abruptly stop working (as in Sergey11's case), my tendency is to suspect something around X1 first.
You are in a maze of twisty little passages, all alike.
When General Failure and Major Disaster get together, Private Parts usually suffers.
When General Failure and Major Disaster get together, Private Parts usually suffers.
Re: Not work USB
Where is TP1 and TP2?Can you do the usual checks of the voltage between the two test points (TP1 and TP2)?
I measured the voltage between GPIO 2 and GPIO 6. Got a 3.9 Volt
Re: Not work USB
TP1 is near the microusb power connector, TP2 is near the RCA video connector. You should be seeing something close to 5V. +/- 0.25V)
You are in a maze of twisty little passages, all alike.
When General Failure and Major Disaster get together, Private Parts usually suffers.
When General Failure and Major Disaster get together, Private Parts usually suffers.
Re: Not work USB
Thank you for your help.
Measurement was 3.9 volts.
Measurement was 3.9 volts.
Re: Not work USB
That's way too low. Should be 5.0V +/- 0.25V.
What's the voltage of of your power supply directly? What's the resistance over the polyfuse?
http://elinux.org/RPi_Hardware#How_Can_ ... dequate.3F
What's the voltage of of your power supply directly? What's the resistance over the polyfuse?
http://elinux.org/RPi_Hardware#How_Can_ ... dequate.3F
Re: Not work USB
The power adapter is 10W USB Power Adapter such as this http://www.sulit.com.ph/index.php/view+ ... 4+IPHONE+5
My power supply directly is 239 volts.
My power supply directly is 239 volts.
Last edited by Sergey11 on Tue May 14, 2013 9:28 am, edited 1 time in total.
Re: Not work USB
It doesn't really matter what the adapter is, what matters is it's output. If you've bought a knock-off apple adapter it's almost certain that it won't provide 0.5A @5VSergey11 wrote:The power adapter is 10W USB Power Adapter such as this http://www.sulit.com.ph/index.php/view+ ... 4+IPHONE+5
http://www.righto.com/2012/10/a-dozen-u ... le-is.html
Re: Not work USB
horror
Re: Not work USB
"5V @1A" from some of those chargers should be interpreted as "5V or 1A - just not at the same time..." 

You are in a maze of twisty little passages, all alike.
When General Failure and Major Disaster get together, Private Parts usually suffers.
When General Failure and Major Disaster get together, Private Parts usually suffers.
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Re: Not work USB
MaxK1 wrote:"5V @1A" from some of those chargers should be interpreted as "5V or 1A - just not at the same time..."
Buy an 2.5 A that deliver precise 5V regulated .
The CHEAPEST PSU are the WRONGEST PSU for the RPI - if you want an stable RPI
see http://elinux.org/RPi_Hardware
Re: Not work USB
Fault lay not in the power supply. The problem was solved by replacing USB-microUSB cable.
Thanks everybody for the help.
Thanks everybody for the help.