Page 1 of 1

Raspberry Pi 4 4Gb USB 2.0 wireless keyboard not working

Posted: Wed Jul 22, 2020 1:13 pm
by afraser502
Hi, can someone please explain if there is a generic issue with USB ports on the pi4 4Gb? There seems to be a tonne of issues on the forum here with varying levels of acknowledgement, acceptance but no clear path as to whether this is being addressed.

I've installed Rapsberry Pi OS 32 bit with desktop - 2020-05-27 and no USB connectivity for my USB 2.0 logitech keyboard. The keyboard itself works fine on all of my Pi 3 B+ models so no issues with the actual keyboard.

lsusb

Bus 001 Device 003: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 002: ID 2109:3431 VIA Labs, Inc. Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

sudo rpi-eeprom-update
BCM2711 detected
Dedicated VL805 EEPROM detected
BOOTLOADER: up-to-date
CURRENT: Thu 16 Apr 17:11:26 UTC 2020 (1587057086)
LATEST: Thu 16 Apr 17:11:26 UTC 2020 (1587057086)
FW DIR: /lib/firmware/raspberrypi/bootloader/critical
VL805: up-to-date
CURRENT: 000137ad
LATEST: 000137ad

DMESG also shows the hardware loading

[ 2.001801] usb 1-1.3: new full-speed USB device number 3 using xhci_hcd
[ 2.143236] usb 1-1.3: New USB device found, idVendor=046d, idProduct=c52b, bcdDevice=12.01
[ 2.143261] usb 1-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2.143278] usb 1-1.3: Product: USB Receiver
[ 2.143293] usb 1-1.3: Manufacturer: Logitech
[ 2.156497] input: Logitech USB Receiver as /devices/platform/scb/fd500000.pcie/pci0000:00/0000:00:00.0/0000:01:00.0/usb1/1-1/1-1.3/1-1.3:1.0/0003:046D:C52B.0001/input/input0
[ 2.222524] hid-generic 0003:046D:C52B.0001: input,hidraw0: USB HID v1.11 Keyboard [Logitech USB Receiver] on usb-0000:01:00.0-1.3/input0
[ 2.232898] input: Logitech USB Receiver Mouse as /devices/platform/scb/fd500000.pcie/pci0000:00/0000:00:00.0/0000:01:00.0/usb1/1-1/1-1.3/1-1.3:1.1/0003:046D:C52B.0002/input/input1
[ 2.233290] input: Logitech USB Receiver Consumer Control as /devices/platform/scb/fd500000.pcie/pci0000:00/0000:00:00.0/0000:01:00.0/usb1/1-1/1-1.3/1-1.3:1.1/0003:046D:C52B.0002/input/input2
[ 2.301996] input: Logitech USB Receiver System Control as /devices/platform/scb/fd500000.pcie/pci0000:00/0000:00:00.0/0000:01:00.0/usb1/1-1/1-1.3/1-1.3:1.1/0003:046D:C52B.0002/input/input3
[ 2.302406] hid-generic 0003:046D:C52B.0002: input,hiddev96,hidraw1: USB HID v1.11 Mouse [Logitech USB Receiver] on usb-0000:01:00.0-1.3/input1
[ 2.309686] hid-generic 0003:046D:C52B.0003: hiddev97,hidraw2: USB HID v1.11 Device [Logitech USB Receiver] on usb-0000:01:00.0-1.3/input2

So, the question is, why does this not work?

Any help appreciated.